Learning & Development Advisor

We have an exciting opportunity for an experiencedLearning & Development Advisor tojoin our Learning Team and support our business through asignificant changeinitiative.

Working at the Cumberland you become part of something mutual organisation purpose-led and committed to improving the lives of our customerscolleaguesand values are incredibly important to us. This role plays a critical part in helping our people understand prepareforand successfully navigate change through the delivery of engaging change readiness workshops and learning interventions.

You will create inclusive and supportive learning environments that build capabilityconfidenceand resilience working closely with leaders change teams and our wider people team as well as others across the business.

The Benefits

• Salary up to 41271 per annum depending on skills and experience
• Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development opportunities - We want you to grow in your role. Well work together to support your personal and professional development.
• Hybrid Working We deliver a fantastic mix of face to face and virtual learning events and the successful candidate would therefore be willing to work both remotely and from Cumberland House as and when required to support the Learning & Development team. Youll be given the tools and equipment you need to be able to work from home when you need to.
• Health and Wellbeing - a calendar of events and activities throughout the year Mental Health & Wellbeing champions and Cycle to Work scheme.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

As Learning & Development Advisor you willbe responsible for:

• Designingand deliveringimpactful change readiness workshopsand learning experiencesaligned toorganisational transformation initiatives.

• Facilitatingengaging learning sessions that support individuals and teams through change.

• Partneringwith stakeholders to understand change impacts and learning needs across the organisation.

• Translatingcomplex change and business concepts into practical learner-focused experiences.

• Creatingpsychologically safe learning environments that encourage participationreflectionand open discussion.

• Evaluatinglearning effectiveness and continuously improvingcontent and delivery approaches.

About You

Werelooking for someonewho isadaptable and pro-active flexible in responding to changing needs and proactive in spotting a great team-workercollaborating effectively with colleagues and other stakeholders.

We would love to hear fromyou ifyouhavethe followingexperienceand skills:

Essential:

• Experience in learning and development training facilitation or organisational development

• Proven ability to design and deliver engaging workshops or training programs

• Strong facilitation skills with the ability to create a psychologically safe learning environment

• Excellent communication and interpersonal skills

• Comfort working in change environments and supporting people through uncertainty.

• Knowledge of current L&D trends and practices

• Experience delivering change-related learning or working on transformation programs

• Knowledge of change management methodologies and models

Desirable:

• Experience with virtual and blended learning delivery
• Experience working in financial servicesor other regulatedenvironments

• Ability to create eLearning content and manage through a Learning Management System

• Accredited Insights Discovery practitioner (accreditation will be funded if not held)

• Experience managing supplier relationships

Interested

We want to hear from you!

The closing date for completed applications is 24 February 2026 however it may close early if enough applications are received. Interviews will be held on5 March 2026.

Were here to create a banking experience thats kinder to people and planet.

Unlike banks we dont have public or private shareholders which means we can invest 100% of our profits back into our business. As a result our business is purpose-led financially strong socially responsible and always focused on our people planet and communities.