Learning & Development Coordinator

The Learning and Development Coordinator will be responsible for supporting the UK L&D team in coordinating learning and development activity for approximately 7000 employees. The role will have a strong focus on Early Careers providing coordination and project support for our Graduate and Apprentice development programmes alongside opportunities to project manage learning initiatives and support continuous improvement across both L&D and the wider HR function. 

Typical duties will include: 

Learning & Development Coordination:  

• Acting as the first point of contact for all UK Learning & Development queries managing the UK L&D inbox and responding to employee and stakeholder queries  

• Coordinating UK learning programmes including internal and external training courses 

• Managing the UK training calendar liaising with internal trainers and external suppliers to schedule course delivery dates managing participant lists and agreeing programme schedules 

• Ensuring a high-quality learner experience across all programmes including managing participant queries issuing joining instructions and course materials 

• Generating reports and evaluating training data (monitoring attendance records and course pass rates)   

• Supporting the business with the coordination and enrolment of employees undertaking the Royal Institute of Chartered Surveyors (RICS) Assessment of Professional Competence (APC) including the facilitation of mock assessments 

• Liaising with the HR Operations team to ensure learning agreements are in place and managing the claw back agreement process  

• Administering participant feedback questionnaires  

• Managing the end-to-end invoicing process (including raising POs receipting and recharging to the business for all central L&D spend) 

Early Careers Development: 

• Supporting the Early Careers Development team providing ongoing coordination and issuing regular communications to Graduates and Apprentices currently on programme 

• Providing project management support for Early Careers including Graduate and Apprentice Inductions and Graduation events 

• Coordinating the enrolment of apprentices on to their formal apprenticeship programmes liaising with the training providers and business stakeholders 

L&D Project Support:  

Providing wider support to the L&D team across various projects including:  

• Leading the coordination and analysis of the annual UK Training Needs Analysis providing dataled insights to inform L&D priorities 

• Collaborating with the Data Analytics team to manage and maintain L&D Power BI dashboards ensuring accurate training data is recorded and maintained across the learning and development team 

• Communication and promotion of UK L&D initiatives across the business (ensuring the internal L&D intranet pages are regularly updated) 

• Supporting the L&D Manager with the facilitation of training sessions (in person and online sessions) 

• Coordinating with the L&D Manager and HR Business Partnering team to analyse the employee engagement survey results and produce an informative report 

Qualifications :

• Excellent verbal and written communication skills 

• Strong organisational and project management skills with the ability to manage multiple projects processes and priorities simultaneously in a fastpaced environment 

• Proficient using Microsoft Office programmes particularly Excel (including VLOOKUPs Pivot Tables and data analysis) PowerPoint and Microsoft Forms 

• Process driven to help support the team to review and streamline efficient internal L&D processes 

• Data literacy with the ability to interpret analyse and present data to support insights reporting and decision-making (familiarity with Power BI useful but not essential) 

• Able to proactively problem solve  

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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Please find out more about us at  control responsibilities may be part of this role which are to be adhered to where applicable.

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Remote Work :

No

Employment Type :

Full-time