Director of Operations

Full Swing is the leader in sports technology revolutionizing the way athletes and enthusiasts train play and experience the game. Trusted by the worlds best golfers including Tiger Woods Jon Rahm and Jordan Spieth Full Swing delivers industry-leading golf simulators and launch monitors used both at home and on the PGA Tour. We blend cutting-edge hardware and software to bring golf to life like never before.

The Director of Operations is a strategic leader responsible for overseeing the end-to-end supply chain operations primarily warehouse management logistics inventory and distribution functions with oversight on purchasing and sourcing.

Were looking for a hands-on Director of Operations who can drive execution tighten processes and lead with accountability.

This is not a VP-lite or slide-deck roleyoull be in the details and at the table. Success in the first year looks like measurable improvements in efficiency clarity and operational ownership.

Supervisory Responsibilities:

• Participates in the hiring and training of departmental managers.
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

What You Will Do:

• Establishes quantitative and qualitative metrics guidelines and standards by which the companys efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews analyzes and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Oversees purchasing warehouse inventory and 3PL operators ensuring each is reaching goals set by departmental and company leadership.
• Plans directs controls implements evaluates monitors and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Communicates and explains new directives policies or procedures to managers; for major changes meets with entire operations staff to explain changes answer questions and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations engineering technology and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees customers industry and community.
• Performs other related duties as assigned.

Do You Have:

• Bachelors degree in supply chain management Operations Management Business Administration or a related field; OR equivalent work experience.
• 5-10 years experience in operations management with experience in warehouse operations logistics and distribution within a high growth environment.
• Ability to work in a highly entrepreneurial environment
• Ability to understand processes and workflows and help translate them to a digital workflow within IT Business Systems
• Proven experience in managing large-scale warehouse operations and working with third-party logistics providers (3PLs).
• Strong understanding of supply chain principles logistics strategies and inventory management.
• Demonstrated ability to lead and develop cross-functional teams with a focus on continuous improvement and operational excellence.
• Excellent communication negotiation and interpersonal skills.
• Effective troubleshooting and critical thinking skills
• Problem-solving skills
• Project and time management skills.
• Ability to work and achieve results with minimal direction
• Experience with Salesforce and/or Netsuite is a plus!

What We Offer:

Comprehensive Benefits Package Medical dental and vision coverage plus more

401(k) with Company Match Up to 4% contribution match

Paid Time Off Generous PTO and paid holidays

Supportive Work Environment A relaxed non-corporate atmosphere

Team Culture Engaging team bonding events and activities

Onsite Wellness Access to a personal trainer yoga classes and gym facilities for a healthy work-life balance

Ready to Grow with Us

At our company rapid growth means endless opportunities! Were committed to developing talent from within offering clear career advancement paths across all roles. Over 70% of our managersand many other key team memberswere promoted internally. If youre eager to grow and make an impact join us and see where your potential can take you!

Full Swing Golf is an Equal Opportunity Employer. We believe everyone has the power to make a difference and are committed to fostering an inclusive workplace. We provide equal employment opportunities regardless of sex race color gender religion marital or domestic partner status age national origin ancestry disability medical condition sexual orientation pregnancy military or veteran status citizenship or genetic information. If you need an accommodation during the application or interview process please contact