Why Join CEENTA
CEENTA is the premier eye ear nose and throat group in the Carolinas. Youll join a supportive mission-driven team committed to providing exceptional patient care strong operational excellence and a collaborative clinical environment.
We are seeking an experienced and highly motivated Operations Supervisor to support multi-specialty clinical locations by supervising staff optimizing clinic operations and ensuring excellent patient experience.
What You Will Do
Supervise clinical and non-clinical staff for one or more high-volume clinic locations.
Develop and distribute schedules; manage time and attendance.
Support performance management and staff development.
Oversee provider scheduling and monitor dashboards reports and workqueues in the EHR.
Manage administrative and clinical supply workflows including ordering stocking and inventory.
Coordinate facility and equipment maintenance.
Support provider onboarding and offboarding.
Assist with daily clinic operations to maintain efficient patient flow.
Support financial objectives and budget processes.
Maintain strong patient relations by rounding in waiting areas and addressing concerns.
Ensure staff training and compliance with CEENTA policies.
A Typical Day
Youll supervise clinic operations to ensure providers and staff can deliver high-quality patient care. Responsibilities include responding to patient and staff concerns managing schedules overseeing inventory and facilities and supporting continuous operational improvement.
Schedule
MondayFriday full-time exempt. Hours may vary based on operational needs.
What Youll Bring
High school diploma or equivalent required; Associates or Bachelors preferred.
13 years of supervisory experience in a medical office.
Proficiency with EMR systems and Microsoft Office.
Strong communication skills and ability to lead teams.
Ability to work in a fast-paced high-volume environment.
Reliable transportation and ability to travel between CEENTA locations.
Required Experience:
Manager