Quality Assurance (QA) Engineer

Jacksonville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

Were looking for a detail-oriented and technically minded Quality Assurance (QA) Engineer to support quality reliability and release confidence across our growing portfolio of AI-driven and web-based this role you will work closely with engineering project managers and leadership to ensure our healthcare offerings AI Chat properties and internal tools meet high standards for functionality usability and stability.

This is a hands-on QA role suited for someone who thrives in smaller teams enjoys owning quality assurance end-to-end and is comfortable working across multiple projects simultaneously.

Key Responsibilities / Duties

Own and execute QA processes across multiple products including healthcare-focused AI systems and web applications

Develop maintain and execute test plans test cases and regression suites for new features and releases

Perform manual testing across web API and AI-driven workflows to validate functionality data accuracy and edge cases

Collaborate closely with engineers and product stakeholders to clarify requirements identify risks and validate acceptance criteria

Triage and validate customer-reported issues by reproducing behavior in internal environments isolating root causes and providing clear actionable findings to engineering teams

Validate AI-assisted workflows (e.g. transcription classification document processing) for accuracy reliability and real-world behavior

Identify document and track bugs with clear reproduction steps and expected outcomes

Support release readiness by verifying fixes regression testing and sign-off

Help establish and evolve QA standards processes and tooling as the company scales

Participate in post-release reviews and help improve quality feedback loops

Required Skills and amp; Qualifications

36 years of experience in a Quality Assurance or Software Testing role

Strong experience with manual testing of web applications and APIs

Proven ability to write clear thorough test cases and bug reports

Experience validating complex workflows involving data processing integrations or automation primarily through automated testing.

Proven experience with performance testing with an emphasis on load testing regression testing and similar QA approaches.

Comfort working across multiple products environments and priorities simultaneously

Strong attention to detail and a mindset oriented toward risk detection and prevention

Ability to work independently while collaborating effectively with engineers and product stakeholders

Familiarity with Agile or iterative development workflows

Preferred / Good-to-Have Skills

Experience testing healthcare or compliance-sensitive systems (HIPAA familiarity is a plus)

Exposure to AI or ML-powered systems and understanding of their testing challenges

Experience with automated testing tools or frameworks (e.g. Cypress Playwright Selenium Jest)

API testing experience using tools like Postman or similar

Basic understanding of web technologies (HTML CSS JavaScript)

Experience with WordPress-based sites or CMS-driven platforms

Familiarity with issue tracking and project management tools (e.g. Jira Asana Linear GitHub Issues)

Experience with performance testing and scalability management for growing technical projects.

Job SummaryWere looking for a detail-oriented and technically minded Quality Assurance (QA) Engineer to support quality reliability and release confidence across our growing portfolio of AI-driven and web-based this role you will work closely with engineering project managers and leadership to ensu...