DescriptionJob SummaryThe Fitness Assistant supports the daily operations of the facilitys fitness and youth activity programs by providing outstanding customer service maintaining a safe and clean environment and assisting members with equipment usage and facility resources. This role promotes engagement through educational and recreational activities for children and contributes to a positive member experience aligned with our mission of fostering health and well-being.
Essential Functions- Greets all members and guests in a courteous and professional manner responding to inquiries and providing accurate information about the facility programs and services.
- Answers incoming phone calls promptly and directs inquiries appropriately ensuring exceptional customer service.
- Assists members with the safe and proper use of fitness equipment demonstrating technique and communicating equipment purpose when needed.
- Supports child activity programming by assisting with planning and facilitating age-appropriate games crafts and movement activities while caregivers use the fitness facility.
- Provides short-term care for infants toddlers and young children in the on-site childcare center ensuring a clean safe and engaging environment.
- Maintains cleanliness of fitness and childcare areas including routine sanitation of toys equipment and common areas.
- Assists with facility tours for prospective members and answers questions about programs services and memberships.
- Supports member account inquiries and billing questions escalating issues as appropriate.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications- Bachelors Degree related to fitness or health field preferred
- 1-2 years of experience in a fitness recreation or customer service setting preferred
- Experience working with children in a structured environment preferred
Knowledge Skills and Abilities- Excellent interpersonal and communication skills.
- Ability to maintain a friendly energetic and professional demeanor.
- Working knowledge of fitness equipment and basic safety procedures.
- Ability to engage children in age-appropriate recreational and educational activities.
- Strong problem-solving and multitasking abilities.
Licenses and Certifications- Cardiopulmonary Resuscitation (CPR) within 30 days required
Required Experience:
Unclear Seniority
DescriptionJob SummaryThe Fitness Assistant supports the daily operations of the facilitys fitness and youth activity programs by providing outstanding customer service maintaining a safe and clean environment and assisting members with equipment usage and facility resources. This role promotes enga...
DescriptionJob SummaryThe Fitness Assistant supports the daily operations of the facilitys fitness and youth activity programs by providing outstanding customer service maintaining a safe and clean environment and assisting members with equipment usage and facility resources. This role promotes engagement through educational and recreational activities for children and contributes to a positive member experience aligned with our mission of fostering health and well-being.
Essential Functions- Greets all members and guests in a courteous and professional manner responding to inquiries and providing accurate information about the facility programs and services.
- Answers incoming phone calls promptly and directs inquiries appropriately ensuring exceptional customer service.
- Assists members with the safe and proper use of fitness equipment demonstrating technique and communicating equipment purpose when needed.
- Supports child activity programming by assisting with planning and facilitating age-appropriate games crafts and movement activities while caregivers use the fitness facility.
- Provides short-term care for infants toddlers and young children in the on-site childcare center ensuring a clean safe and engaging environment.
- Maintains cleanliness of fitness and childcare areas including routine sanitation of toys equipment and common areas.
- Assists with facility tours for prospective members and answers questions about programs services and memberships.
- Supports member account inquiries and billing questions escalating issues as appropriate.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications- Bachelors Degree related to fitness or health field preferred
- 1-2 years of experience in a fitness recreation or customer service setting preferred
- Experience working with children in a structured environment preferred
Knowledge Skills and Abilities- Excellent interpersonal and communication skills.
- Ability to maintain a friendly energetic and professional demeanor.
- Working knowledge of fitness equipment and basic safety procedures.
- Ability to engage children in age-appropriate recreational and educational activities.
- Strong problem-solving and multitasking abilities.
Licenses and Certifications- Cardiopulmonary Resuscitation (CPR) within 30 days required
Required Experience:
Unclear Seniority
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