Inside Sales Representative
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Job Location:
Greenville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Full-time
Description
Job Title: Inside Sales Representative
Reports to: Branch Manager
FLSA Status: Non-Exempt
Job Summary:
Supervisory Responsibilities:
- None
Duties/Responsibilities:
- Serve as the first point of contact for customersresponding to inquiries handling incoming calls and processing orders.
- Generate sales by identifying customer needs upselling relevant products and offering tailored solutions.
- Prepare and follow up on quotations ensuring accurate pricing and timely responses.
- Source and purchase materials not in stock to meet customer requirements.
- Maintain product knowledge and stay updated on new products and industry trends.
- Open new accounts and manage the full sales process including closing orders.
- Provide technical product expertise and guidance to customers.
- Foster and maintain strong customer relationships to ensure satisfaction and loyalty.
- Provide counter sales process returns and assist with shipping receiving and inventory stocking.
- Collaborate with internal teams to ensure customer expectations are met.
- Perform other related duties as assigned.
Requirements
Required Skills/Abilities:
- Outstanding customer service and communication skills (both verbal and written).
- Strong interpersonal skills with the ability to build rapport quickly and effectively.
- Detail-oriented with excellent organizational and time management skills.
- Ability to multitask in a fast-paced environment.
- Self-starter who works well independently and as part of a team.
- Technically savvy with solid proficiency in Microsoft Office (Word Excel Outlook).
- Sales-oriented mindset with a track record of building and maintaining relationships.
Education and Experience:
- High school diploma (Grade 12) required; post-secondary education in electrical or technical fields is an asset.
- Minimum of 2 years of experience in counter sales inside sales or related customer service roles.
- Background in electrical products (lighting wiring controls) and/or plumbing products is highly desirable.
- Experience working with contractors institutional purchasers or industrial clients is an asset.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Required Experience:
IC
About Company
Customer service is a priority to ProSource, and we are dedicated to surpassing customers’ expectations. Come visit one of our locations in the Carolinas!
