Associate Director, Global Office Operations

TheAssociate Director of Global Office Operations is responsible for overseeing the efficient operation of company offices globally and managing the performance and coordination of the Executive Assistant (EA) and office operations team. This role ensures standardized high-functioning office operations and consistent strategic support for senior leadership across all sites. The ideal candidate brings a blend of operational expertise people management skills and strategic insight to support executive effectiveness and operational excellence

1. Global Office Operations Management

• Lead and oversee daily operations of all company office locations ensuring consistency and alignment.
• Develop and implement global office policies procedures and best practices.
• Partner with Facilities IT and PXO to ensure each office runs smoothly.
• Oversee vendor relationships for office services (e.g. maintenance supplies catering).
• Assist with office expansion relocation or closure projects in collaboration with management team.
• Monitor office budgets and expenditures identify cost-saving opportunities.

1. Executive Assistant Team Leadership

• Directly manage and develop a global team of Executive Assistants (EAs) and office operations staff including performance reviews professional development and resource allocation.
• Implement consistent standards for EA responsibilities tools and workflows to ensure high-quality support for executives.
• Foster strong partnerships between EAs and the executives they support helping to resolve challenges and maintain alignment.

1. Strategic Operations & Executive Support

• Provide daily executive administrative support to senior leaders
• Identifying opportunities to improve executive efficiency and effectiveness.
• Partner with PXO and leadership to align EA support structure with evolving business needs (e.g. org changes new leaders).
• Lead special projects or strategic initiatives that span office operations and executive support.
• Monitor key metrics related to operational efficiency and support effectiveness reporting progress to management.

• Bachelors degree in Business Administration Operations Management or related field.
• 1015 years of relevant experience including global operations or office management and direct management of executive assistants or administrative staff.
• Proven ability to lead cross-functional teams and implement global processes.
• Strong project management skills with a track record of leading complex initiatives.
• Excellent interpersonal and communication skills with a global multicultural mindset.
• Experience in a fast-paced high-growth or multinational company.
• Highly organized detail-oriented and proactive.