Director of Surgical Services
Job Summary
Job Summary
The Director Surgical Services provides strategic leadership and operational oversight for the surgical services department ensuring the delivery of safe high-quality patient care. This role is responsible for departmental planning regulatory compliance financial management and fostering collaboration among multidisciplinary teams. The Director promotes a culture of excellence innovation and continuous improvement to optimize surgical outcomes patient satisfaction and operational efficiency.
Essential Functions
- Oversees daily operations of the Surgical Services department ensuring effective scheduling staffing and resource allocation to support safe and efficient patient care.
- Leads quality improvement initiatives to enhance patient safety surgical outcomes and operational performance.
- Collaborates with surgeons anesthesiologists nursing staff and other stakeholders to coordinate surgical schedules optimize patient flow and facilitate interdisciplinary communication.
- Recruits hires and retains highly qualified surgical services staff providing mentorship fostering professional development and promoting continuing education opportunities.
- Monitors and evaluates patient care processes and outcomes addressing patient concerns and implementing strategies to improve satisfaction and experience.
- Drives initiatives to create and sustain a positive work culture achieving employee satisfaction and retention goals through effective leadership and management practices.
- Responds to and resolves patient care issues complaints and incidents conducting investigations and implementing corrective actions as necessary.
- Maintains current knowledge of industry trends clinical best practices and emerging technologies ensuring the department remains competitive and compliant with evolving standards.
- Establishes and monitors key performance metrics using data-driven insights to identify opportunities for improvement and to measure departmental success.
- Collaborates with Supply Chain and Procurement teams to manage inventory surgical instruments and equipment ensuring availability and proper utilization.
- Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facilitys market position.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Leadership Responsibilities
- Supervision and Staff Management
- Provides leadership mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
- Conducts performance evaluations sets goals and provides feedback to staff on their performance and development.
- Strategic Planning and Financial Oversight
- Collaborates with hospital leadership to set the strategic direction for the department including budgeting resource allocation and long-term planning.
- Monitors expenditures ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
- Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy consistency and safety.
- Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements new technologies and regulatory changes.
- Staff Responsibilities
- May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
- Bachelors Degree in relevant field required or
- Seven (7) plus years of direct experience in lieu of a Bachelors degree required
- Masters Degree preferred
- 3-5 years of experience in closely related field with Bachelors degree required
- 3-5 years of previous leadership experience preferred
Knowledge Skills and Abilities
- Strong leadership organizational and communication skills.
- Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
- Foster a positive work environment that promotes teamwork professionalism and continuous improvement.
- Communicate effectively with leadership team members and stakeholders.
- Ability to work effectively with others delegate responsibilities and independently manage tasks while meeting established deadlines.
- Problem-solving and critical thinking skills.
- In depth knowledge of industry best practices and regulatory compliance (if applicable).
- Strong organizational and time management skills.
- Proficiency with Google and Microsoft platforms healthcare software systems and data analysis tools.
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure required
- BCLS - Basic Life Support issued by American Heart Association (AHA) American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
- ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA) American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
INDLEAD
Required Experience:
Director
Key Skills
About Company
For more than 40 years, CHS has been developing and operating healthcare delivery systems committed to helping people get well and live healthier.