Service Manager
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Service Manager at RWE Design Build leads and actively supports our Service Department which includes service requests and labor. This role is both leadership-focused and hands-on responsible for managing service operations while also performing skilled service and repair work as needed.
Key Responsibilities:
Service Management
Lead supervise and support service work in daily operations
Manage schedules job assignments and resource allocation to ensure timely service delivery Update and improve service methods to increase efficiency quality and consistency
Create and present regular service reports to senior management
Customer & Client Relations
Develop service proposals estimates and service contracts for clients
Maintain strong customer relationships and ensure high levels of satisfaction
Respond promptly to service requests issues and complaints
Identify customer needs and recommend appropriate solutions
Hands-On Service Work
Perform general handyman and service work as needed including (but not limited to): Minor carpentry drywall and painting
Basic plumbing and electrical repairs
Door hardware and fixture repairs
Cage and kennel installation
Troubleshooting and general maintenance tasks
Maintaining a clean organized and hazard-free job site
Assist technicians in the field on complex or time-sensitive jobs
Ensure all work meets company quality standards and safety requirements
Operational Oversight
Ensure service jobs are completed on time within scope and to client expectations
Coordinate materials tools and equipment for service work
Enforce safety procedures and company policies on all job sites
Requirements
Minimum of 2 years of experience in a similar role
Solid knowledge of the commercial construction process
Experience managing at least 2 employees.
Excellent communication skills
Strong time management skills
Must be authorized to work in the United States without current or future employer sponsorship.
Benefits
- Medical
- Dental
- Vision
- 401K w/ company match
- PTO
- Paid holidays
Required Skills:
Minimum of 2 years of experience in a similar role Solid knowledge of the commercial construction process Experience managing at least 2 employees. Excellent communication skills Strong time management skills Must be authorized to work in the United States without current or future employer sponsorship.
Company Industry
IT Services and IT Consulting
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
