Credit Risk Optimisation Lead

THE ROLE

Leading longer-term projects process optimization reporting data integrity and cross-functional improvements.

Optimisation Roadmap

Develop own and manage the operational improvement roadmap for credit lending support and settlements efficiency ensuring alignment with broader business strategy.

Provide comprehensive reporting to leadership on team performance

Ensure functions supporting the Lux team are fit for purpose and that controls are scaled for large-exposure risks.

Ensure roadmap alignment with Head of Operations and Sales operational and change strategies.

Process Improvement & Change Management

Partner with Operations leads to drive initiatives that reduce time to outcome churn conversion rates and improve overall efficiency.

Ensure effective communication and structured change management during the rollout of new processes.

Establish data quality and data capture as core principles within success metrics to ensure accurate business intelligence.

Design and refine the data-driven controls used by the operations team to monitor output and quality.

Design manage and maintain daily weekly and monthly credit operations reporting to ensure all Credit and Lending Support teams have up to date visibility of their performance against KPIs.

Qualifications :

THIS PERSON IS SOMEONE WITH

Demonstrated experience in credit risk lending or financial services including experience in a manager level role focused on process improvement and optimisation.

Experience designing and implementing operational efficiency initiatives with measurable improvements in time to outcome conversion rates or cost reduction.

Aptitude and experience in data analysis reporting frameworks and business intelligence tools to drive data-driven decision making.

An understanding of implementing automation in end to end lending assessment processes including incorporation of AI or similar technologies.

Understanding of credit risk frameworks lending operations workflows and quality assurance methodologies.

Experience working with cross-functional teams (Product Data Technology Operations) to deliver strategic initiatives.

Demonstrated ability to design and maintain operational KPIs performance metrics and reporting dashboards.

Experience with data integrity frameworks system controls and quality assurance procedures.

Excellent stakeholder management and communication skills.

Tertiary qualification in Finance Business Analytics Risk Management or related field (or equivalent experience) is desirable

Additional Information :

PERKS & BENEFITS

Wellbeing: Free counselling seasonal activities Wellbeing Allowance wellness room flu shots

Work Life:  Home Workspace Allowance Purchased Leave Parental Leave Parental Flex Leave Lumi Life Leave for challenging events breastfeeding/expressing space

Social & Food: Monthly lunches regular celebrations stocked kitchen beer & kombucha on tap board games ping pong rooftop BBQs

Rewards & Recognition: Competitive pay referral bonuses shout-out recognitions

Community Support: Paid volunteer leave diversity celebrations company volunteer days

Career & Growth: Advancement opportunities higher education sponsorship hackathons

Remote Work :

No

Employment Type :

Full-time