Assistant Manager Catering Sales F&B

Prime Function

• To plan coordinate and implement all aspects of Events to ensure successful events.
• Co-ordinate all operations of the Events to ensure excellent customer service and to provide outstanding technical expertise.
• Ensure that all Events are well managed and meet clients expectations.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.

Key Responsibilities

Event Planning

• Conduct pre-planning meetings to develop timeline product lists attendee lists theme and all logistical needs.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.
• Work with internal/external representatives from different functions for executing Events.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.                                          
• Ensure that the team has been trained for all safety provisions.

Financial Management

• Identify optimal cost effective use of the resources and educate the team on the same.
• Maintain and update corporate database entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
• Conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
• To ensure that profit margins are maintained and agreed costs are not exceeded through effective control systems.
• Responsible for managing the accounts of all the events.

Operational Management

• Coordinate operations with area Coordinators Team Leaders and other Departmental Managers to ensure operational readiness efficiency in resource utilization and the prompt delivery of services.
• Manage on-site services which include logistics like meeting room layouts transportation accommodations catering etc..
• Provide on site logistical support as and when required to maintain the    organizations reputation and ensure customer satisfaction.
• Liaise with external vendors to ensure effective & prompt services.
• Maintain analysis and written summaries evaluating Events success
• Safety regulations and fire regulations are enforced.
• Plan coordinate arrangements for assigned Events with the help of subcontractors like decorating companies electrical staff audio-visual companies food and beverage contractor etc to ensure success of the Events.

• Serve as on-site contact person for the Events and also assist the clients during Events to handle any unexpected changes requests or unusual circumstances that may arise. 

Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness;
• Ability to accept responsibility;
• Self confidence motivation drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically inductively and creatively;
• And the propensity to recognize and acknowledge other peoples ideas.

Qualifications :

Bachelors degree or diploma in Hotel Management Hospitality Management Business Administration or Marketing

Remote Work :

No

Employment Type :

Full-time