Job Description:
Own end-to-end self-serve operations (client support and acquisition)
-
Drive sign-up get campaign live and ensure smooth delivery.
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Understand the key steps in a campaign to go live and repeat on the platform and call out if there are any blockers. Meticulously track and report on all activities like: support tickets calls internal requests to closure; communicate proactively with clients
Know internal help / support paths
-
Engage with internal teams like: Ad-Ops/ creative teams /Payments/Invoicing/Finance with complete context and drive to address client needs and adhere to processes
-
Work with internal teams to understand and suggest ways to win back clients who have dropped off in the journey; get clients to run repeat campaigns on the platform by providing right insights from their previous campaigns
Job Description: Own end-to-end self-serve operations (client support and acquisition) Drive sign-up get campaign live and ensure smooth delivery. Understand the key steps in a campaign to go live and repeat on the platform and call out if there are any blockers. Meticulously track and ...
Job Description:
Own end-to-end self-serve operations (client support and acquisition)
-
Drive sign-up get campaign live and ensure smooth delivery.
-
Understand the key steps in a campaign to go live and repeat on the platform and call out if there are any blockers. Meticulously track and report on all activities like: support tickets calls internal requests to closure; communicate proactively with clients
Know internal help / support paths
-
Engage with internal teams like: Ad-Ops/ creative teams /Payments/Invoicing/Finance with complete context and drive to address client needs and adhere to processes
-
Work with internal teams to understand and suggest ways to win back clients who have dropped off in the journey; get clients to run repeat campaigns on the platform by providing right insights from their previous campaigns
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