Job Description
Ensure that the bar is set according to standards and procedures
Greet all guests warmly upon first contact
Take down food and beverage orders from guests and ensure that the orders are correct
Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready such that they arrive at the guests table at the correct temperature
Try to remember individual guests names and their preferences to extend a personalized service
Creation of new beverage/cocktails to suit guests needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
Obtain guests feedback during operations to ensure satisfaction
Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
Thank all patrons for patronizing the outlet upon their departure
Clear and tidy up bar counter after the departure of the patrons as quickly as possible
Report any complaints incidents or other irregularities to management
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
Clean and maintain all operational equipment
Practice appropriate and effective measures to improve control of costs
Qualifications :
Qualifications
Secondary or high school education
Additional certification(s) in bartending and flair bartending will be an advantage
Minimum of one year of relevant experience in a similar role
Good reading writing and verbal proficiency in English
Ability to speak additional languages and a basic understanding of the local language(s) will be an added advantage
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more