General Manager Aera
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As the General Manager at Aera youll lead a high-performing team to deliver exceptional guest experiences all year round. Youll oversee all aspects of daily operations from elevated service and beverage programs to high-energy nightlife entertainment programming and late-night service while driving operational performance revenue growth and brand presence. This is an exciting opportunity to shape memorable experiences inspire your team and contribute to the success of a vibrant industry-leading hospitality destination.
The Day to Day:
- Manage and oversee the daily operations including daytime evening and late-night service execution staffing guest flow and overall restaurant performance in accordance with O&B standards and brand expectations.
- Maintain comprehensive knowledge of all food and beverage menus across the operation with particular emphasis on delivering and continuously enhancing a premium industry-leading beverage program aligned with O&B quality and service standards.
- Partner with the management team to plan curate and execute a dynamic calendar of live entertainment and special events that drive guest engagement and brand presence.
- Collaborate with marketing and leadership teams to contribute creative ideas and initiatives that support brand awareness guest acquisition and ongoing promotion of the concept.
- Build and maintain strong relationships with guests team members and senior leadership fostering a culture of excellence accountability and exceptional service consistent with O&B values and service philosophy.
- Lead inspire and develop the management and front-line teams to consistently exceed service expectations and performance standards while upholding O&B operational and leadership standards.
- Oversee financial and operational reporting including sales performance invoicing payroll scheduling inventory control and labour management ensuring accurate reporting to the Director of Operations.
- Ensure compliance with all health safety security and licensing requirements maintaining a safe professional and high-performing environment for guests and staff.
- Identify opportunities for operational improvement revenue growth and cost efficiencies while maintaining premium guest experience standards.
Qualifications :
- Progressive Sr. Management experience within the hospitality industry ideally in premium high-volume service environments.
- In-depth knowledge of hospitality operations elevated service standards and guest experience design within refined social dining and nightlife-driven late-night entertainment concepts.
- Strong knowledge of food and beverage operations including wine spirits cocktail programs and beverage cost controls; WSET or equivalent beverage education considered an asset.
- Demonstrated ability to provide strong visible leadership in a fast-paced high-performance environment with experience motivating coaching and developing large teams.
- Excellent communication and interpersonal skills with the ability to build strong relationships with guests staff partners and senior stakeholders.
- Strong financial and business acumen including experience with budgeting forecasting P&L management labour planning and revenue optimization.
- Proven operational planning and execution skills across service events and high-volume guest flow.
- Strong problem-solving and decision-making abilities with the capacity to manage complex guest situations with professionalism and discretion.
- Maintains awareness of industry trends guest preferences and the competitive landscape to deliver distinctive and engaging guest experiences.
- Ability to work flexible hours including evenings weekends and peak operating periods.
- Legally eligible to work in Canada.
Additional Information :
This is an existing role with a current vacancy.
Salary: $75000 - $95000 base (plus gratuities)
AI Disclosure
To ensure a fair and efficient recruitment process some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful personalized consideration. We are committed to transparency and respect ensuring a welcoming experience for every candidate.
Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
Equity Diversity & Inclusion
We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness equity and opportunity for every candidate.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
About O&B Ready for the next chapter of your career? Why not make one of Canada's leading restaurant groups a part of it! We value relentless innovation and kick-ass creativity! We provide advancement through training and development and our hands on managers empower people and awaken ... View more
