IT System Administrator (IGT1)

We are seeking a skilled System Administrator to join our IT team. The ideal candidate will have strong technical expertise and excellent communication skills to support end users at all levels of the organization including C-level executives. You will be responsible for managing and maintaining our IT infrastructure focusing on Office 365 Azure Exchange Group Policy and datacenter infrastructure. Your role will be critical in ensuring smooth day-to-day operations troubleshooting technical issues and implementing IT policies and security measures.

Job Responsibilities:

• Assist end users with technology needs in a hybrid work environment with on site support in our Boston based headquarters
• Be able to commute to onsite office 2-3 times a week or base on business needs
• Office 365 administration: manage and assist with user account management Sharepoint Teams Onedrive management.
• Manage InTune policies and deploy software to company Windows devices
• Assist with end user Windows & Mac onboarding process ensuring proper configuration of user accounts permissions and access rights.
• Assist with end user Macbook troubleshooting
• Assist with JAMF Mac policies
• Manage and modify InTune Compliance policies to keep up with industry best practices
• Exchange Server Administration: Manage and maintain the Exchange Online environment including email flow distribution lists and security policies.
• Group Policy Management: Create modify and troubleshoot Group Policies to enforce IT policies user rights security and system configurations across the network.
• TCP/IP network troubleshooting
• Manage and deploy hardening policies on workstations and servers
• Assist in deploying patches via Automox creating and setting up device and server patching policies
• Azure Management: Oversee Azure Active Directory (Azure AD) administration including user and group management single sign-on (SSO) configurations and other cloud services within the Azure environment.
• Assist with ThreatLocker application requests and help set company wide ThreatLocker policies of applications to allow/deny
• Assist with access and troubleshooting Perimeter81 VPN login and Microsoft Global Secure Access
• Assist end users with obtaining access to applications from our IT Service catalog
• Assist with compliance audits and ensure that systems adhere to regulatory requirements
• Provide training to staff on new systems and software updates. Maintain IT documentation and standard operating procedures (SOPs).
• Work with external vendors and service providers to resolve technical issues and implement new solutions as needed.
• Ability to work in collaborative team environment
• Being reachable during your business hours unless proper arrangements have been made
• Promptly attend web conference calls and willing to collaborate remotely

Qualifications :

• Bachelors degree in information technology Networking Computer Science Information Security or a related field (or equivalent experience).
• Strong knowledge of network protocols operating systems and security technologies.
• Experience working in a hybrid cloud environment with Office 365 Azure and datacenter server environments
• Experience with security assessment tools and methodologies.
• Excellent problem-solving and analytical skills.
• Excellent communication skills with the ability to support end users of varying technical expertise including C-level executives.
• Have reliable internet connection for hybrid-remote work
• Knowledge of cloud security concepts and technologies (AWS Azure etc.) preferred.
• Relevant certifications such as AZ-104 AZ-305 or equivalent are preferred.

Additional Information :

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time we value the power of in-person collaboration to build community spark innovation and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP 

Remote Work :

No

Employment Type :

Full-time