Onboarding Specialist – French Speaking
Share
Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Onboarding Specialist French Speaking
Be part of a fast-paced SaaS scale-up transforming beauty and wellness businesses
Cape Town Gardens R25000 R31000 p/m On-site French-speaking SaaS
About Our Client
Our client is a rapidly expanding SaaS company focused on the beauty and wellness industry. Operating across international markets they provide digital tools that empower salons and wellness professionals to grow and thrive. Their collaborative high-performance culture is ideal for people who want to make an impact in a global tech-driven environment.
The Role: Onboarding Specialist French Speaking
As part of the Commercial Activation team you will lead the onboarding journey for new French-speaking partners. Focused on their first 12 months youll train activate and support new salon and wellness businesses as they transition to the platform. The role is central to helping clients digitise their services and become confident users of the software.
Key Responsibilities
- Bring 2 years of experience in onboarding account management or partner success
- Deliver virtual onboarding and training sessions to new French-speaking clients
- Support adoption and integration of SaaS tools in salon operations
- Educate partners on best practices to maximise platform usage
- Monitor onboarding progress and proactively reduce churn risk
- Collaborate with cross-functional teams to ensure seamless client handovers
- Provide product coaching and unlock long-term value for clients
- Track onboarding activity using Salesforce Google Sheets and internal systems
About You
- Fluent in French (spoken and written)
- 2 years in onboarding client success or partner activation roles
- Confident hosting virtual calls and training sessions
- Strong multitasking organisation and KPI management skills
- Comfortable using Salesforce Google Sheets Slack and MS Office
- Adaptable communicator with a client-first mindset
- Problem-solver with a proactive analytical approach
- Team-oriented and motivated by collaborative success
Nice to Have
- Background in beauty wellness or personal care sectors
- Experience supporting European or international markets
- Familiarity with digital transformation or e-commerce platforms
Working Hours
- OctoberMarch: 10:00 19:00 SAST
- MarchOctober: 11:00 20:00 SAST
Key Skills
- Acting
- Anti Money Laundering
- Electrical Designing
- Marketing & Promotions
- Dsp
- Immigration
