Account Coordinator
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Job Location:
Roosendaal - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.
The Account Coordinator serves as one of the primary business contacts for the client and is responsible for client satisfaction. The Account Coordinator is expected to consistently provide excellent client service to accounts as well as represent client needs and goals within the organization to ensure addition the Account Coordinator should build strong relationships with clients to encourage new and repeat business opportunities.
Essential Duties
- Deals directly with clients customs and agents to ensure the quickest and best movement of cargo throughout the world
- Make sure orders are timely & accurately created / updated within the system(s) to have a correct planning and prioritization at the WHS process
- Prepares documents necessary to complete export import and customs clearance process
- Track and trace cargo as necessary to insure proper movement and delivery
- Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
- Communicate with customers regarding disposition of Freight (i.e. tracking & tracing routing & dispatching and rate quotations)
- Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution
- Seek the most profitable mode of shipment yet meet customers requirement for the movement of freight.
KPI adherence DNI / LNR / Cost accuracy / ROTP - Ensure compliance in line with company and industry policies.
- Other duties as assigned.
Education and Experience Required:
- 2 years experience in Customer Service.
- Strong working knowledge of all rules regulations governance and documentation preparations as it pertains to both Imports and Exports.
- 2 years Logistics Freight forwarding experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
Talking hearing and using hands to operate a computer keyboard mouse and other computer components
Sitting for extended periods of time - Walking within the warehouse and inspecting freight - Vision abilities required by this job include close vision and the ability to adjust focus.
OTHER SKILLS/ABILITIES
- Must possess strong working knowledge of all rules regulations governance and documentation preparations as it pertains to both Imports and Exports.
- Must have strong verbal and written communication skills
- The ability to work in a fast-paced environment.
- Strong organizational skills are required due to the high volume and demands of the position.
- Strong knowledge of Microsoft word and excel
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Required Experience:
IC
Key Skills
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more
