MSP-FMS-Accounts Payable DCM – Associate-Operate

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs develop financial solutions and offer guidance and support to help clients optimise their financial performance improve decision-making and achieve their financial goals.

In financial operations at PwC you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes identify areas for improvement and design and implement solutions to streamline financial operations enhance controls and reduce costs. You will be responsible for providing guidance on financial systems implementation process automation and financial shared services.

Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives needs and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen ask questions to check understanding and clearly express ideas.
Seek reflect act on and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.

Job Title:Accounts Payable Vendor Assist Analyst-Associate

Workstream: P2P
Open Position:

Role summary:

The Vendor Assist Analyst supports vendor-facing operations using anAI-powered Vendor Assist Agent. The role involves handling routine vendor inquiries related to payment status remittance advice and invoice issues while ensuring timely and accurate communication. The analyst helps reduce AP workload and improve vendor experience through efficient query resolution.

Key responsibilities:

Respond to vendor inquiries using AI-assisted tools and standard response templates

Provide accurate updates on payment status remittance details and invoice processing

Identify and route complex or non-standard queries to L2 or AP teams

Track inquiry resolution timelines and ensure SLA adherence

Maintain communication logs and support vendor satisfaction initiatives

Resolve invoice exceptions (price/quantity mismatch missing data holds)

Coordinate with vendors and internal stakeholders for invoice clarifications

Supportinvoiceholdresolutionandlinkageto downstream processes (e.g. OTC billing)

Controls & Compliance

Ensure adherence toAP policies SOX controls and audit requirements

Maintain documentation and audit trails for invoice processing activities

Reporting & Continuous Improvement

Track and reportKPIssuch as cycle time touchless rate and accuracy

Support SLA adherence and root-cause analysis for breaches

Identify opportunities to improve automation rates and reduce manual effort

Required Skills & Qualifications

Technical / Functional

Strong knowledge of Accounts Payable processes

Experience with AI-based invoice processing tools ( preferred)

ERP experience (SAP / Oracle / Workday / NetSuite)

Understanding of PO and non-PO invoice processing

Analytical & Behavioral

Strong attention to detail and problem-solving skills

Ability to manage exceptions and meet SLAs

Stakeholder communication and coordination skills

Continuous improvement mindset

Experience

25 yearsof experience in Accounts Payable or Finance Operations

Experience within FP&A function of Mobile / Digital Media

Experience working with Global Client

Nice to Have

Exposure to RPA / Intelligent Automation

Experience in a shared services / captive BPO environment.

Experience driving process improvements automation and documenting desktop procedures.

Preferred qualifications:

Professional accounting qualificationpreferred(CA/CPA).

Familiarity with ERPs and P2P/reporting tools (e.g. SAP Oracle NetSuite Ariba Coupa) and invoice automation technologies.

Tools:

Microsoft Office

NetSuite

Travel Requirements

Not Specified

Job Posting End Date

Required Experience:

Industry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelAssociateJob Description & SummaryAt PwC our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs develop financial solution...