Senior Case Management Assistant

Phoenix, NM - USA

Hourly Salary: USD 19 - 20

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Job Overview
We are hiring a Senior Assistant Case Management Specialist with experience in probate estate recovery Medicaid legal support or real estate documentation. This role supports the full case lifecycle including intake claims review asset investigation property verification legal document review and settlement processing. Ideal candidates have strong attention to detail experience reading court documents property deeds assessor records and the ability to communicate professionally with attorneys court clerks and family members.

Location: Phoenix AZ (InOffice Hybrid after training)
Compensation: $19$20/hr DOE
Schedule: Monday-Friday 8 AM- 5 PM

What We Offer:
Paid sick leave after 90 days
Medical dental vision (60% employerpaid)
Free TeleMedicine & Mental Health services for employees and families

What Youll Do:

Manage a highvolume caseload involving probate estate recovery and Medicaid claims
Review and interpret legal documents property deeds assessor records probate filings and court documents
Conduct asset research verify real property ownership and confirm Medicaid eligibility
Prepare sign and notarize liens claims correspondence and legal documents
Communicate daily with attorneys Personal Representatives court staff and beneficiaries families
Negotiate and resolve claim/lien settlements within guidelines
Process disputes follow up on case status and track payments
Maintain accurate case notes and meet SLA productivity and quality metrics
Ensure compliance with HIPAA confidentiality standards and government regulations
Support case progression through workflow using strong analytical and investigative skills

What Youll Bring:

5 years relevant experience OR 3 years HMS 2 years related experience
Background in legal offices Medicaid programs state government insurance (health/casualty) real estate investigations collections or subrogation
Ability to read and interpret legal documents probate filings deeds assessor records and court documents
Strong communication skills for interacting with attorneys court clerks and families
High attention to detail; comfort working in a metricsdriven performancebased environment
Proficiency in Microsoft Word and Excel; Access a plus
Notary (or willingness to become one - employer paid)
Bachelors degree preferred; Paralegal certificate desired
Bilingual (Spanish/English) a plus

Fortuna is a staffing agency that sources screens and presents candidates for our clients. Founded in 2012 we operate nationwide with offices in CA NY the Philippines and Israel.

Career Site:

Required Experience:

Senior IC

Job OverviewWe are hiring a Senior Assistant Case Management Specialist with experience in probate estate recovery Medicaid legal support or real estate documentation. This role supports the full case lifecycle including intake claims review asset investigation property verification legal document r...