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Shift:

Description:

Saint Joseph Health System is proud to offer Daily Pay. Work Today Get Paid Today!

Why Saint Joseph Health System
At Saint Joseph Health System our values give us strength. That character guides every decision we make - even when those decisions are complicated costly or honor our mission to care for every man woman and child who needs us by investing in technology people and capabilities that allow us to set the standard for quality care.

Job Duties:

1. Actively demonstrates the organizations mission and core values and conducts oneself at all times in a manner consistent with these values.

2. Knows and adheres to all laws and regulations pertaining to patient health safety and medical information.

3. Ensures compliance with and demonstrates knowledge of the patient safety plan and hospital policies and procedures. Ensures an environment and culture that continuously seeks to minimize hazards and harm that may result from the processes of care and provision of service. Promotes a safe environment at all times.

4. Demonstrates understanding of the background of and implications for the business of the various regulatory/legal/ canonical requirements. Builds mission and strategic initiatives into business activities

5. Insists on high levels of customer service for employees by ensuring appropriate training for them to succeed. Constantly monitors customer service levels and patient satisfaction data. Acts quickly to address patient/customer concerns thereby ensuring that customer service scores meet organizational goals in all areas. Identifies and implements ways to structure services to meet/exceed customer expectations that deliver more than the customer expects.

6. Demonstrates knowledge and skills necessary to implement and supervise care appropriate to the age of the patient.

7. Delegates supervises and evaluates care given by all care team members.

8. Provides oversight to the coordination of operations and delivery of patient care in designated areas.

9. Builds trust and collaboration with physicians. Establishes rapport with physicians. Has plan for insuring physician satisfaction has communicated that plan to all employees and can demonstrate physician satisfaction within service and/or clinical care.

10. Staffing patterns are clinically and fiscally appropriate for proper utilization of personnel in relation to patient care provided. Meets established productivity goals.

11. Develops and obtains approval of budget and maintains budgets with minimal variances.

12. Provides coordinates and ensures mandatory skills validation staff meetings and continuing education as designated by department standards.

13. Ensures competent people are hired oriented developed and retained.

14. Acts in accordance with standards for moral judgment that are consistent with the organizations mission statement and core values. Creates an atmosphere that respects the rights and dignity of all people thereby creating an environment comfortable for all regardless of race gender religion and culture. Acts in accordance with the Organizational Integrity Program Standards of Conduct and related reporting and training requirements. Seeks to understand the individual and avoids stereotyping. Directly confronts racist sexist or other inappropriate behavior. Deals fairly and consistently with employees. Follows organizations policies for personnel actions.

15. Continuously develops others by talking openly and directly about their performance providing necessary feedback guidance and direction and developmental opportunities. Selects develops and mentors team members. Completes employee performance appraisals accurately by established deadlines following organizations evaluation system. Has individualized developmental plan for each direct report.

16. Promotes consideration of the mission and core values to clarify choices make decisions shape action and proactively seek out opportunities. Organizational mission and values are integrated with ones own and used as a basis for decision-making and action. Personal integrity is reflected in the genuineness and degree to which one acts in accordance with beliefs and values and reconciles choices among conflicting values. Consistently emphasizes integrity concern for people and adherence to the organizations mission values and Catholic identity.

17. Serves as an expert and resource to staff in problem solving while promoting staff to think independently. Promotes team spirit in all aspects of work. Collaborates intra- and inter-departmentally for problem solving.

18. Recognizes and rewards positive behavior. Rounds with staff on a consistent basis.

19. Takes responsibility for results in the work groups for which he/she is responsible and holds self and others responsible for achieving established performance expectations.

20. Actively enhances promotes and sponsors the change process and sustains it over time taking steps to remove barriers or accelerate its pace. Responds to needs for new programs and/or services. Serves as a personal model of the change that is expected of others.

21. Makes timely decisions renders judgments takes actions or makes commitments after considering the available courses of action and the needs and values of others. Consciously models decisiveness and encourages it in others.

22. Constantly looks for opportunities to improve quality of care service and financial performance. Sets priorities balances needs and takes action. Finds more efficient higher quality and less expensive ways to do things. Performs work measurement in order to quantify and analyze department output. Benchmarks results. Participates in performance improvement and implements performance improvement principles within the department. Makes use of on-line technology. Focuses on clinical improvement to increase positive clinical outcomes.

23. Duties & responsibilities include accuracy of documenting services and supplies provided to patients including those that may produce patient charges. If designated as a Revenue Lead additional responsibilities will include revenue reconciliation and charge-error correction as specified by departmental process and hospital policy.

24. Manages subordinates in respective department(s). Is responsible for the overall direction coordination and evaluation of these department(s). Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

25. Performs other duties consistent with purpose of job as directed.

Education: Graduate of an approved school of nursing. Knowledge of healthcare and nursing management practices that are normally acquired through completion of a Bachelors of Nursing degree. Masters Degree preferred.

Licensure: RN Indiana license.

Experience: Three or more years experience in related clinical area. Demonstrated leadership and management abilities. The following leadership qualities are desired: Accountability change management coaching drive for improvement integrity/valuing diversity integration of mission and core values patient focus physician relations and teamwork.

Other Job Requirements:

Provides direct patient care support as appropriate and other duties as assigned.

Assigned hours within your shift starting time or days of work are subject to change based on departmental and/or organizational needs.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115000 colleagues and nearly 26000 physicians and clinicians across 25 states. Because we serve diverse populations our colleagues are trained to recognize the cultural beliefs values traditions language preferences and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education recruitment retention and development) commitment and accountability communication community partnerships and supplier diversity.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.