Lettings Coordinator 7499
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Title:Lettings Coordinator
Contract Type:PermanentFT 35 hours
Salary:26775per annum to 29280per annum (London weighted salary) or 22994per annum to 25178per annum (Regional salary) dependant on experience
Reporting Office:London Stratford or Manchester Trafford
Persona:Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location(hybrid working)
Closing Date: 13th February 2026
Interview Dates: 24th February 2026
Please click here for the role profile
Benefitsinclude: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme andmany more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier thanstated.
Join ourIntermediate RentLettingsTeam at L&Q:
Wereseekinga proactive highly organised Lettings Coordinator to support our growing Lettings Team. This role offers an excellent opportunity for someone keen to develop their career with clear pathways for learning and progression.
In this roleyoullplay a key part in helping us deliver a seamless lettings journey from first enquiry to successful occupation. Working closely with Lettings Associates Tenancy Progression and Property Management teamsyoullensure our homes are let quickly compliantly and to the right applicants.
You will have a genuine passion for London Property and will bring a positive and adaptable approach to delivering exceptional customer service in fast paced lettings environment.
If this sounds like you we would love for you to apply!
Your impact in the role:
Supporting the smooth progression of lettings files in line with KPIs and compliance standards
Managing incoming enquiries from prospective applicants
Coordinating launch events and block viewings
Assistingwith applicant database management and ensuringaccuratetimelycommunication
Helping to convert enquiries and viewings into reservations and successful tenancies
Producing and distributing customer reports to support the wider team
Gathering customer feedback to support continuous improvement
Working closely with internal teams including Property Management Tenancy ProgressionSalesand Development
Administering purchase ordersinvoicesand subscriptions for the Lettings Team
Ensuring adherence to governance regulatorystandardsand best practice
Whatyoullbring:
Knowledge and experience of the lettings sector ideally gained within an agency or similar customerfocused environment
Exceptional customer service skills with a friendly professional approach
Strong written and verbal communicationskills
Excellent organisational skills and the ability to work to targets and deadlines
Proven administrative experience with high attention to detail and accuracy incompletingadministrative tasks
Advanced IT skills includingMS Office and lettings/CRM systems
If yourequireany reasonable adjustments at any stage during this process including application stage please email
About L&Q:
Wereone of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples healthhappinessand security. Everyone deserves a quality home that gives them the chance to live a better life.
250000 people call our properties home andwereproud to serve diverse communities across London theSouth EastandNorth Westof England.
People are at the heart of ourbusinessand our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporatevalues and behavioural framework which outlines our core expectations and should bedemonstratedat all times and all levels whenrepresentingL&Q.
At L&Q we know that diversity and inclusion make us stronger andtheyreat the heart of everything we do.
When we recruit we look at what really matters: your skills experience and potential.Wereproud to be recognised for creating an inclusive workplace.Werea Disability Confident Leader (Level 3) andweveintroduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair transparent and consistent.Itsall part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.Find out morehere.
Sustainability isalsoat the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.
Clickhereto find out more about L&Q and why you should join us!
#TJ
Required Experience:
IC
Key Skills
- Dhcp
- Call Center Management
- Electrical Designing
- Academics
- Audio Visual
- AV
About Company
L&Q, a leading residential developer & housing association, was founded over 50 years ago to create affordable, high-quality homes for better living.
