EMEA Resource Coordinator

Manchester - UK

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

This role is perfect for someone with 1-3 years experience who is looking to quickly broaden their experience in resourcing in professional services and operational co-ordination.

What we believe

In the past few years private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk

We believe a better way is possible a more programmatic proactive approach to actively manage technology throughout the investment lifecycle and thats what we do.

Our role

We know that technology can create truly transformative change and its role in business is only growing. Crosslake is here to support the changemakers and help them buy build and run better technology.

What we value

You could be a good fit for Crosslake if you see yourself reflected in our guiding values:

Service. We effect change by empowering others.

Curiosity. We believe great advice starts with deep understanding.

Credibility. Our expertise is earned and proven.

Commitment. Its our privilege to serve clients in their critical moments.

Creativity. We are inspired by the constant pursuit of better.

The role

The Resource Operations team is responsible for the management and effective scheduling of our resources for all our client engagements. At Crosslake our resource is our people; project delivery teams made up of an unmatched community of highly skilled professionals including FTEs and practitionersarchitects engineers consultants and former CTOs and CIOs.

As a Resource Coordinator youll play a key role in supporting the management of our resource pool. Youll act as a primary point of contact keeping consistent communication with resources to provide realtime visibility of availability and skills along with driving timely updates reporting and administration activities.

Working across Salesforce Suite Projects Pro and our internal tracking tools youll help maintain a single trusted view of capacity and project timelines so stakeholders can rely on accurate resourcing data.

This is a remote role working autonomously prioritising your workload driving follow-ups and keeping systems up to date while collaborating with the team via Slack email and Zoom. You will also have access to the Manchester City Centre hot desking office.

Key Responsibilities:

Maintain accurate data around skills expertise and project assignments in all internal systems.
Proactively and systematically engage with resources to understand and track availability including project timeline and commitment changes
Support the Resource Manager in identifying and matching requested skills and experience within the resource pool to meet project requirements
Support the Resource Manager by ensuring resource availability and project changes are communicated and documented correctly timely and with relevant context
Report on daily global resourcing availability
Supporting correct and timely system administration
Provide coordination support for resource onboarding activities

Person Requirements

Excellent communication both written and verbally with the ability to deliver concise summaries and relay specific details efficiently to senior stakeholders.
Highly organised with strong prioritisation skills; able to manage multiple concurrent requests and shifting timelines in a fast-paced deal-driven environment.
Demonstrated ability to pull together information from multiple sources reconcile discrepancies and have a holistic view of team project and operational needs
Strong attention to detail and a data hygiene mindset; able to maintain accuracy across multiple systems and spot inconsistencies before they become issues.
Confident problem-solver who can surface conflicts early and propose practical options and trade-offs
Takes initiative and has a willing collaborative attitude
Proficient in Microsoft - particularly Excel and Outlook
Comfortable learning and working across systems (e.g. Salesforce Suite Projects Pro internal skills/availability tools); quick to come up to speed on new tools and processes.

Ideal Candidate will also have:

Experienced in dealing with varying levels of seniority
Experience in resource coordination scheduling staffing operations project coordination or professional services operations is highly desirable
Exposure to private equity-backed environments M&A/technology due diligence or time-sensitive deal contexts is a plus; ability to learn quickly is required.
Able to identify opportunities to improve templates taxonomies and workflows that increase accuracy and reduce turnaround time (process improvement is encouraged but not required)

Crosslake Technologies

Required Experience:

This role is perfect for someone with 1-3 years experience who is looking to quickly broaden their experience in resourcing in professional services and operational co-ordination. What we believe In the past few years private equity investors have invested more than a trillion dollars in software an...