Location: Hybrid/On-Site (Indianapolis Headquarters)
FLSA Status: Full-Time Exempt
About the role:
The primary function of the Director of Operations is to provide leadership and practical hands-on support across PreBorn!s operational functions specifically in Administrative Logistics and Facility Operations. The successful candidate will have demonstrated experience in leading operational compliance process development cross-functional project support and building/facility management. This role ensures that operational systems scale effectively as the ministry grows.
Key Responsibilities
1. Operations Leadership Hands-On Support
- Lead Operations teams while actively participating in solving day-to-day operational challenges.
- Support departments directly during workload spikes.
- Build repeatable systems and work alongside staff to implement them.
- Partner with IT Software Development and Reporting on operational readiness.
2. Facilities Oversight (Not Execution)
- Supervise the Building Manager.
- Approve facility budgets vendor strategy and improvement plans.
- Oversee compliance and building readiness reports.
3. Logistics Oversight Participation
- Oversee logistics systems for shipments equipment distribution and purchasing.
- Participate hands-on when necessary.
- Build forecasting models for ministry-wide needs.
4. Administrative Operations Leadership
- Supervise the Office Manager
- Lead administrative support functions.
- Build workflows SOPs and templates.
- Step in during peak periods to ensure operational continuity.
5. Vendor & Contract Strategy Support
- Lead contract negotiations and stewardship.
- Establish SLAs and vendor scorecards.
- Support escalation issues.
6. Operational Compliance Leadership Oversight
- Develop and implement Safety Plans Emergency Plans and policy frameworks.
- Build compliance tools and documentation.
- Delegate execution to appropriate Ops staff.
7. Cross-Department Project Leadership
- Lead and participate in operational components of major initiatives.
- Coordinate timelines risk logs and implementation efforts.
8. Team Leadership
- Provide mentoring accountability and direction for Operations staff.
- Model operational excellence and pace.
- Build a spiritually grounded and service-oriented culture.
Qualifications
- 5 years of leadership in operations or multi-department oversight.
- Demonstrated success building scalable systems.
- Strong strategic and communication skills.
- Alignment with PreBorn!s mission and Statement of Faith.
Character Qualities
Strategic Critical Thinker
Innovative Problem Solver
Collaborative Flexible and Adaptable
Resourceful Outcomes-based and Solutions-oriented
Forward-thinking
Required Experience:
Director
Scope: We are seeking a Christ-loving, driven and results-oriented Director of Centers for Excellence that elevates the standard of care and excellence...