Client Services Manager

Pure Storage

Not Interested
Bookmark
Report This Job

profile Job Location:

Santa Clara County, CA - USA

profile Monthly Salary: $ 153000 - 230000
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

THE ROLE

As the Client Services Manager you will be the driving force behind the execution of high-impact global B2B marketing campaigns and brand assets. You will bridge organizational silos by uniting creative workflows with business priorities to ensure every product launch and sponsorship moment is strategically this role youll collaborate with leaders across Demand Content Finance and Product to stand up Client Services as a core PMO capability that maximizes creative ROI.

WHAT YOULL DO

  • Orchestrate Global Workflows: Lead the end-to-end creative intake prioritization and delivery process for internal and external agencies ensuring brand consistency and campaign readiness for high-visibility global initiatives.
  • Drive Strategic Alignment: Partner with Brand and IMM leadership to translate business goals into actionable creative briefs facilitating seamless communication between creative studios and cross-functional stakeholders.
  • Optimize Marketing Operations: Own the governance of our creative tech stackincluding Asana reporting and the transition to a new Digital Asset Management (DAM) systemto standardize metadata taxonomy and trafficking processes.
  • Manage Financial & Resource Stewardship: Interface with Finance and Procurement to oversee SOWs and budget alignment via Allocadia ensuring all creative resourcing is utilized efficiently to meet organizational KPIs.
  • Represent the Editorial Board: Triage and prioritize creative resourcing needs across the enterprise serving as the primary liaison to ensure project visibility and timely feedback loops for all active workstreams.
  • We are primarily an in-office environment and therefore you will be expected to work from the Santa Clara office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.

WHAT YOU BRING

  • Creative Operations Expertise: Deep experience navigating the creative development lifecyclefrom initial briefing and concepting to production and final asset traffickingwithin a fast-paced corporate or agency environment.
  • Strategic Relationship Building: A proven ability to unify diverse teamssuch as Engineering Sales and Brandaround shared objectives acting as a trusted consultant who translates complex requirements into clear creative direction.
  • Technical Proficiency in Marketing Systems: Mastery of project management and DAM tools (like Asana Bynder or Frontify) with the ability to establish data-driven standards for asset governance and reporting.
  • Operational Discipline: An outcomes-oriented mindset with the skill to manage multiple high-stakes workstreams simultaneously while maintaining strict quality standards and brand integrity.

#LI-ONSITE

#LI-KT1

Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:

$153000 - $230000 USD

WHAT YOU CAN EXPECT FROM US:

  • Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
  • Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
  • Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.


Required Experience:

Manager

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.This type of workwork that changes the worldis what the tech industry was founded on. So if yo...
View more view more

Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expan ... View more

View Profile View Profile