Director of Field Operations
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Job Location:
Houston, MS - USA
Yearly Salary:
USD 115000 - 165000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Company Overview
KR Wolfe Inc. is a growing company specializing in installation integration field service and renovation solutions that bring todays technology to life. We support advanced environments across the healthcare education commercial and government sectors. Guided by our commitment to quality value and customer service we operate by our SPIRIT and QUEST core valuesdelivering exceptional service with integrity teamwork and care.
About the Role
The Director of Field Operations leads the strategic and day-to-day management of the companys nationwide field workforce. This role is accountable for workforce planning field staff deployment utilization performance and compliance across all projects and divisions.
As the primary link between Field Operations and Project Management the Director of Field Operations ensures the right supervisors and techniciansby skill experience location and costare assigned to projects efficiently and effectively. While Project Managers own project execution the Director of Field Operations maintains final authority over field staffing decisions.
This role is critical to improving utilization reducing last-minute staffing changes developing future field leaders and driving consistent quality and safety across field operations.What Youll Do
Workforce Planning & Deployment
Preferred
KR Wolfe Inc. is a growing company specializing in installation integration field service and renovation solutions that bring todays technology to life. We support advanced environments across the healthcare education commercial and government sectors. Guided by our commitment to quality value and customer service we operate by our SPIRIT and QUEST core valuesdelivering exceptional service with integrity teamwork and care.
About the Role
The Director of Field Operations leads the strategic and day-to-day management of the companys nationwide field workforce. This role is accountable for workforce planning field staff deployment utilization performance and compliance across all projects and divisions.
As the primary link between Field Operations and Project Management the Director of Field Operations ensures the right supervisors and techniciansby skill experience location and costare assigned to projects efficiently and effectively. While Project Managers own project execution the Director of Field Operations maintains final authority over field staffing decisions.
This role is critical to improving utilization reducing last-minute staffing changes developing future field leaders and driving consistent quality and safety across field operations.What Youll Do
Workforce Planning & Deployment
- Own field staffing decisions across all projects and divisions.
- Evaluate staffing needs and assign Field Supervisors and Technicians based on skills certifications availability and budget.
- Balance competing priorities and adjust staffing plans as project needs evolve.
- Forecast workforce demand and recommend hiring cross-training or redeployment strategies.
- Lead and support Field Supervisors ensuring consistent expectations accountability and communication.
- Serve as the escalation point for staffing challenges performance issues and field-related concerns.
- Partner with HR and operations leadership on performance management and employee relations.
- Ensure field staff are deployed with appropriate qualifications and experience.
- Monitor utilization productivity quality safety and customer satisfaction metrics.
- Drive standardization best practices and continuous improvement across field operations.
- Manage field labor allocation within project budget constraints.
- Monitor labor overtime and travel costs; identify opportunities to improve efficiency.
- Visit job sites as needed to support teams and reinforce operational standards.
- Act as the primary liaison between Field Operations and Project Management.
- Communicate staffing availability constraints and changes clearly and proactively.
- Provide regular visibility to leadership on workforce status risks and trends.
- 710 years of experience in field operations workforce management or project-based environments.
- Proven success managing large geographically dispersed field teams.
- Strong experience in workforce planning resource allocation and utilization management.
- Excellent leadership communication and decision-making skills.
- Ability to travel as needed.
Preferred
- Demonstrated knowledge of field operations and accountability for meeting KR Wolfe client requirements
- Experience in construction engineering services telecom IT services or similar field-based industries.
- Experience managing supervisors or managers.
- Familiarity with workforce management or scheduling systems (e.g. QuickBase).
- Strong analytical skills and comfort using data to drive decisions.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
