Senior Content & Comms Manager 12 month FTC

London - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

As we build on our success and continue to scale our growth and marketing efforts the Content & Comms team is looking for a Senior Content & Comms Manager to join this exciting journey with this role you will be responsible for driving content and comms strategy and creating best in class content for Moneybox customers across a range of campaigns and channels.

As someone who possesses high quality writing creative and communication skills you will also deliver seamless project management and have commercial thinking at the forefront of your decision-making. Reporting to the Head of Content & Communications and working closely with cross-functional teams youll be instrumental in building an engaging and personalised experience for our customers and in driving long-term commercial value for the business.

What Youll Do

Developing and driving content and comms strategy in line with business and commercial goals ensuring alignment with wider Content & Comms team activity.
Producing integrated content and comms plans to engage with our customers across email push notifications in-app merchandisable spaces blogs video website and more.
Ideating optimising and evaluating in-app content using data and tools to inform decision-making ensuring a personalised experience that leads to better customer outcomes.
Ideating best in class content initiatives that engage and educate closely with cross-functional teams and building strong internal relationships notably with the Product CRM & Insights and Commercial teams.
Being accountable for the performance and results of owned campaigns and content thinking creatively about how to solve problems and deliver ongoing performance against company objectives.
Developing a deep understanding of customer behaviour and how this influences our content and comms decisions.
Integrate AI best practices to increase BAU efficiencies.
Championing content and comms innovation and best practice with the team and wider business coaching/managing more junior team members where relevant.
Briefing internal and external designers and creators to develop relevant creative assets working collaboratively to deliver high quality campaigns.
Acting as a guardian for the Moneybox brand ensuring tone personality and style is consistent with our brand guidelines.

Who You Are

Have a genuine interest in Moneybox and the services we offer.
Excited about being part of a fast-growing company thats on a mission to give everyone the means to get more out of life.
A driven committed person whos looking to accelerate their career in a scale-up business.
A skilled copywriter who likes a challenge with meticulous attention to detail.A proactive self-starter with strong project management and organisational skills.
A curious creative and collaborative person who combines a bias for action with a willingness to learn and solve problems independently.
A strategic thinker who is able to break down complex problems into actionable components.
Collaborative team player who is able to take feedback on board.
A great communicator who has a passion for their work and the people they work with.

Experience and Skills

Minimum 7 years relevant experience (within financial services preferred).
Proven track record in creating high quality and personalised content and customer comms to deliver commercial value for a business as well as engage and educate a community.
Excellent copywriting and creative skills.
Strong organisational and project management skills with meticulous attention to detail.
Proven experience using data and commercial thinking to effectively inform content creation and deliver positive outcomes.
Confident communicator with the ability to work unsupervised and as part of a team.
Fosters positive team morale and inclusivity facilitating collaboration between team members across the business.

Whats in it for you

Opportunity to join a fast-growing award-winning and super ambitious company
Work with a friendly team of highly motivated individuals
Be in an environment where you are listened to and can actually have an impact
Thriving collaborative and inclusive company culture
Mission Functional team socials every 8 weeks
Company pension scheme
Hybrid working environment
Home office furniture allowance
Personal Annual Learning and Development budget
Private Medical Insurance
Health Cash Plan (cashback on visits to the dentist & opticians etc)
Cycle to work scheme
Wellhub subscription to a variety of gyms and wellbeing apps
Enhanced parental pay & leave
25 days holiday bank holidays with additional days added with length of service.

Required Experience:

Manager