Warehouse Shift Manager

Cencora

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profile Job Location:

Croydon - UK

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

JobTitle:OutboundManager/ Shift Manager

Department:Warehouse

Location: CR9 0DB

Hours/Shifts:40hrs per week 07:30 15:30 Monday to Friday

Salary: 40000 rising to 42000 after probation

JobPurpose:

Plan and expedite the effective and efficient control of the warehouse and despatch operations (i.e. pick pack and despatch activities but not physical distribution) within in a shift environment in line with budgetary targets and within corporate guidelines.

Responsibilities:

  • Lead a team of4560 dedicated outbound colleagues ensuring smooth daily operations.

  • Create and implement a daily resourcing plan for optimal operational output. The goal being to deliver planned customer orders within cost.

  • Ensure shift is operating according to contractual obligation by providing day-to-day guidance to team members monitoring compliance to GDP standard operating procedures and turn-around times and ensuring adherence to quality expectations

  • Conduct both formal and informal feedback discussions with colleagues including regular one-on-one discussions and yearly performance reviews

  • Drive program performance by establishing performance metrics & goals; provide ongoing coaching and feedback to reinforce and address performance

  • Analyse quality and performance reports for trends make process improvements provide coaching or retraining where needed

  • Translate and oversee organizational strategies for assigned goals

  • Manage the resolution of customer issues and ensure appropriate follow-up is done to manage customer relationship

  • Analyse quality performance for trends make process improvements and provide coaching where needed

  • May collaborate across various groups on program projects new service line implementations

  • Manage & administer program policies & procedures

  • Collaborate with Compliance team on program audits address audits findings and implement corrective action

  • Oversee and coordinatemultiple work streamssimultaneously.

  • Adapt quickly to changing priorities and business needs.

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Competencies:

  • Coaching Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

  • Communication Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

  • Customer Focus Making customers and their needs a primary focus of ones actions; developing and sustaining productive customer relationships.

  • Information Monitoring Setting up ongoing procedures to collect and review information needed to manage an organisation or ongoing activities within it.

  • Managing Conflict Dealing effectively with others in an antagonistic situation; using appropriate inter-personal styles and methods to reduce tension or conflict between two or more people.

  • Stress Tolerance Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others in the organisation.

  • Technical/ProfessionalKnowledge Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

  • Work Standards Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Requirements:

  • Previous experience managing team leaders as direct reports

  • Previous experience managing departmental costs

Key Working Relationships:

  • Service Centre management and colleagues

  • Regional personnel

  • External customers

Level of Decision Making:

  • Make recommendations for the improvement of processes and procedures

  • Implementation of corporate processes and procedures in a consistent manner in line with company requirements

  • Make recommendations for improvements in area of responsibility

  • Working with management colleagues to develop a culture of continuous improvement across the service centre and making recommendations to Service Centre Manager

Additional Information:

  • All management roles within the Service Centre will need to be on call for emergency orders

  • All management roles within the Service Centre will need to participate a weekend working rota

As Part of Cencora Alliance Healthcare is a leading pharmaceutical wholesaler distributor in the and healthcare products serving over 17000 pharmacies hospitals and dispensing doctors throughout the as UniChem in 1938 we have a vast amount of history and experience in this sector.

At Alliance Healthcare UK our vision is to create a diverse and inclusive culture where we value all team members enabling greater collaboration and innovation and inspiring us to help people across the UK lead healthier and happier lives.

Find out more information about us at: Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

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As Part of Cencora Alliance Healthcare is a leading pharmaceutical wholesaler distributor in the and healthcare products serving over 17000 pharmacies hospitals and dispensing doctors throughout the as UniChem in 1938 we have a vast amount of history and experience in this sector.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned


Required Experience:

Manager

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company ...
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