Director, Financial Crime Managed Services Phoenix, AZ

Job Description:

AML RightSource is the leading expert solutions provider of managed services and advisory dedicated exclusively to financial crime compliance. As financial crime continues to evolve we help organizations stay ahead through expert-led services and deep industry knowledge.

Specializing in anti-money laundering financial crime prevention and third-party compliance we deliver tailored solutions that enhance operational efficiency and reduce business risk. With a global presence and a team of more than 7000 specialized trained professionals AML RightSource partners closely with clients to transform their compliance programs into strategic advantages.

Our focused expertise and partnership-driven approach ensure adaptable scalable solutions that meet todays complex regulatory demands. We empower organizations to strengthen compliance protect their businesses and confidently navigate an ever-changing financial crime landscape.

About the Position

Location: Phoenix AZ (Hybrid)

Experience: 18 Years Sector: AML Managed Services Financial Crime Compliance Risk & Advisory

Application Deadline: March 30 2026

The Opportunity: Reimagining Compliance

Join AML RightSource the global leader in managed services and expert solutions dedicated to preventing financial crime and delivering outstanding results. As a Director in our Financial Crime Compliance Managed Services group you will lead complex multi-jurisdictional high-impact AML/Financial Crime programs drive innovation in financial crime operations and shape the next generation of compliance professionalsall while contributing directly to the strategic growth of our Managed Services business.

Quick Impact & Rewards

• Flexibility: Hybrid with strategic on-site collaboration at our Phoenix AZ hub. Occasional on-site work may be required based on business needs.
• Scale: Oversee and strategically guide largescale AML/Financial Crime operations including Transaction Monitoring KYC EDD AML Testing and broader Compliance Transformation initiatives. Lead delivery programs with 100200 resources across multiple locations and functional teams ensuring alignment with SLAs KPIs KRIs and regulatory expectations.
• Leadership: Serve as a senior leader and trusted advisor to both internal teams and executivelevel client stakeholders. Mentor Senior Managers Managers and Analysts while setting standards for operational excellence regulatory alignment and client satisfaction across all engagements.

Core Responsibilities

Operational Leadership

• Lead AML/Financial Crime engagements focused on Transaction Monitoring KYC EDD Testing and Compliance Transformation.
• Drive adherence to SOWs SLAs KPIs and KRIs across all engagements.
• Oversee quality control issue escalation and risk mitigation.
• Review and approve client deliverables and regulatory documentation.
• Manage project reporting dashboarding and performance metrics.

Client Relationship Management

• Act as the Executive Delivery Lead across multiple strategic clients.
• Lead client meetings executive readouts and strategic roadmapping sessions.
• Identify opportunities for revenue expansion and managed services growth.

Team Leadership & Development

• Lead and mentor large teams (100200 resources across functions and jurisdictions).
• Guide Senior Managers Managers and Analysts driving talent development.
• Foster a culture of high performance inclusion training and continuous improvement.

Business & Financial Management

• Oversee project budgets billing accuracy and invoicing cycles.
• Assess staffing levels resource models and technology requirements.
• Provide input into operational strategy and managed services capabilities.

Required Qualifications

• 18 years AML/Financial Crime experience (TM KYC EDD Testing EDD Compliance Transformation).
• Proven leadership overseeing large delivery teams (100200 resources) including crossfunctional and crossjurisdictional teams.
• Background in advisory consulting acting as a strategic advisor to senior client stakeholders.
• Strong understanding of regulatory frameworks (BSA/AML OFAC global AML standards).
• Bachelors degree required; CAMS MBA or advanced certifications preferred.
• Experience managing risk issues and governance across multiple highstakes programs.
• Demonstrated ability to manage risk governance and complex operational programs.
• Exceptional analytical communication relationshipbuilding and decisionmaking skills.
• Highly collaborative adaptive and able to drive change in fastpaced environments.
• Ability to travel for client or internal business needs.

Preferred Qualifications

• Experience with Managed Services delivery models.
• Familiarity with BSA/AML OFAC and global AML regulations.
• Background in banking FinTech or large consulting firms.
• Entrepreneurial mindset with ability to innovate and drive change.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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