Sr. Director, Project Services
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Job Location:
Irvine, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Senior Director Project Services is a leadership role responsible for the strategic and operational oversight of Project Services organization. This role owns the Project Management discipline end-to-end including people leadership delivery standards performance management and capability development for all Project Managers.
Reporting into the VP Delivery Excellence & Operations the Senior Director leads multiple Directors of Project Services each responsible for a defined team of Project Managers. Through these leaders the Senior Director ensures consistent high-quality project delivery outcomes strong customer satisfaction and a scalable sustainable Project Management practice.
This role plays a critical part in advancing delivery excellence by driving consistency in methodology and execution developing Project Management talent and fostering a culture of accountability continuous improvement and client-centric delivery.
Key Responsibilities
People & Leadership
Provide strategic leadership for the Project Management team with accountability for performance engagement development and retention.
Lead coach and empower the Directors of Project Services ensuring strong people leadership clear accountability and consistent management practices across all Project Managers.
Ensure effective career development planning performance management succession planning and role clarity for Project Managers at all levels.
Partner with Human Resources to support effective hiring onboarding performance feedback recognition and corrective action where required.
Champion Hitachi Core Values to build a high-performing Project Services organization.
Own and oversee the mid-year and annual performance management process for Project Services.
Delivery Excellence & Governance
Establish and maintain project management standards and best practices to ensure predictable high-quality delivery outcomes.
Ensure consistent application of delivery methodologies controls and reporting across the project portfolio.
Drive a strong customer-first mindset across the PM community through coaching mentoring and feedback via the Directors.
Provide senior oversight and escalation support for at-risk or complex projects ensuring timely intervention and recovery.
Work closely with the Governance team to ensure compliance within the defined parameters and drive timely execution for action required by the Project Services team.
Partner closely with Delivery Go-to-Market the Domain and Sales to align Project Services with broader delivery and business objectives.
Workforce Planning & Resourcing
Partner with the Americas Resourcing Group to support centralized staffing utilization management and capacity planning for Project Managers.
Collaborate with GDC Global Development Centre and regional leaders to optimize staffing models and ensure the right PM capabilities are aligned to project demand.
Ensure appropriate workforce planning to balance utilization employee well-being and delivery quality.
Performance Management & Reporting
Track key metrics for Project Services including utilization project health and delivery performance.
Hold Team accountable for driving action on key metrics PM performance upskilling certifications and development goals.
Own Project Services performance reporting including regular Rhythm of the Business (ROB) reporting.
Use data-driven insights to identify trends risks and improvement opportunities across the project portfolio.
Strategic Contribution
Lead and contribute to initiatives that advance delivery excellence operational maturity and scalability of the Project Services function.
Act as a thought leader for Project Management within the organization continuously improving tools processes and ways of working.
Support organizational change initiatives related to delivery transformation growth and innovation.
Qualifications :
Proven experience building scaling and leading a Project Management function within a professional services or technology delivery environment.
10 years of experience in project delivery and people leadership with demonstrated success leading large teams and multiple people managers.
PMP certification required
Candidates with PROSCI certification (or equivalent) preferred
Strong leadership capability with a focus on coaching mentoring and developing high-performing teams.
Excellent communication and stakeholder management skills with the ability to influence at senior and executive levels.
Deep understanding of project delivery governance performance management and portfolio-level oversight.
Strong analytical and organizational skills with experience defining tracking and acting on delivery and utilization metrics.
Customer-centric mindset with a track record of driving consistent high-quality delivery outcomes.
Strong technical skills with Project Management Tooling (Microsoft Project Azure DevOps or equivalent tools)
Core Competencies
Strategic Thinking
People Leadership & Talent Development
Client Focus
Impact and Influence
Operational Excellence
Continuous Improvement
Adaptability
Additional Information :
Base Salary Pay Range*:
$190000 - $259000 USD
$180000 - $247000 CAD
*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills relevant to the role internal equity alignment with market data or other law.
WHILE THIS ROLE IS REMOTE YOU MUST BE A CITIZEN OF THE UNITED STATES/CANADA OR HAVE THE ABILITY TO WORK WITHIN THE USA/CANADA WITHOUT SPONSORSHIP.
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status.
Other Compensation / Benefit Overview
In addition to Base Salary the successful candidate may be eligible to participate in the following plans / programs upon satisfying all hiring requirements:
- Bonus Plan
- Medical Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status.
All your information will be kept confidential according to EEO guidelines
#REMOTE
#LI-TG1
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status. All your information will be kept confidential according to EEO guidelines.
Beware of scams
Our recruiting team may communicate with candidates via our @ domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.
All offers will originate from our @ domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain it may not be legitimate.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
Hitachi solutions is the global leader in delivering success with business applications based on Microsoft Cloud, including Dynamics 365. With deep industry expertise and the latest technologies around ERP, CRM, Field service, BI, IOT and Ecommerce, we help companies transform their b ... View more
