Employee Benefits Junior Account Manager
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Job Location:
Hamilton, MT - USA
Yearly Salary:
$ 50000 - 68000
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
TheEmployee BenefitsJuniorAccount Managerisresponsible for managing and servicing a designated small-group book of business while delivering proactive value-added services that improve client experience retention and account role serves as the primary day-to-day service contact for assigned clients and supportsinsuranceproducers by handling renewals enrollments compliance support and ongoingbenefitsadministration needs.
Key Responsibilities
Small Group Account Management
- Serve as primary service contact for assigned small employer benefits clientsaddressing inquiries resolving issues and ensuring overall client satisfaction
- Manage annual renewals including data collection quoting plan comparisons and proposal preparation
- Coordinate open enrollment activities including employee communications and enrollment support
- Process new business submissions additions terminations and life event changes
- Resolve carrier billingclaimsand eligibility issues ina timelyand professional manner
- Independently handle all routine client servicing
- Deliver agency value-added offerings such as complianceguidanceandresources HR tools employee educationmarket trendsplanperformanceand wellness initiatives
- Educate clients on benefit plan options features and enrollment processes through workshops webinars and individual consultations
- Promote agency service tools and technology platforms to improve client engagement
- Provide a seamless client experience andidentifyupsell and cross-sell opportunities (dental vision life disability voluntary benefits)
- Maintainaccurateclient records and documentation within the agency management system
- Support onboarding of new clients and ensure smooth implementation
- Track service activity renewal timelines and client deliverables
- Meet service-level standards and retention goals
- Attend and activelyparticipatein regular department and monthly company meetings
Reports to:Director of Client Services- Employee Benefits
Department:Employee Benefits
Work Schedule & Classification:Full-time salaried (non-exempt) position
Salary:$50000 - $68000 Annually
Physical Requirements:Must be capable of sitting fora long periodof time working on a computer standing and walking.
RequiredQualifications
- Oneor moreyears of employee benefitsorinsuranceexperience
- Strong understanding of group health insurance and ancillary benefits
- Active New Jersey Life Insurance and Health Insurance Licenses
- Excellent customer service and communication skills
- Strong organizational and time management abilities
- Ability to manage multiple accounts and deadlines
- Proficiencywith Microsoft Office
- Proficiencyagency managementsoftware
Preferred Qualifications
- Bachelors degree
- Experience usingApplied SystemsEpic
- One or more years of account management experience
Benefits
- Paid Time Off (PTO)
- 401(k) with Employer Match
- Profit Sharing Plan
- Flexible work and In Office/Remote Hybrid Work Schedules (after 90 days)
- nsurance options for: Medical Dental Vision Long Term Disability Short Term Disability Life Accident Critical Illness Accident Death &Dismembermentand Identity Theft
About Rue Insurance
Rue Insurance is one of the largest independent insurance brokerages in the state of NJ having beenestablishedin 1917. We offer insurance solutions throughout NJ and PA with a focus on Mercer Bucks Burlington Middlesex Monmouth Ocean and Somerset counties and licenses in most states across the US. We consistently win Best Places to Work NJ and recently Best Places to Work Insurancea national designation. We have an exceptional and diverse company culture that has led to our average employee remining with us for over a decade. Our employees give5-starcustomer service to ourclientswhich in turn has fostered our sterling reputation.
Equal Opportunity Employer
Rue Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absencecompensationand training.
Required Experience:
Manager
Key Skills
- Vendor Management
- Fmla
- HIPAA
- Analysis Skills
- Benefits Administration
- HRIS
- Filing
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Workday
About Company
Rue Insurance is a full service insurance agency offering business insurance, employee benefits and personal insurance solutions to Hamilton, NJ and Raleigh, NC, and throughout NJ, PA and the Greater Mid-Atlantic Region.
