FSQ Manager

Why you will love working at Maola:

• Built on over a century of dedication Maola is always looking aheadinvesting in our people strengthening our communities and securing fresh local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity sustainability and a passion for providing fresh high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package including Medical Dental Vision 401(k) with employer match Life Insurance paid time off and moreavailable within your first month.
• Our employees are an integral part of who we are what you do and what you think matters.

Salary Range: $95000 - $115000

Hours: Typically 8:00 AM - 4:30 PM. Can vary based on business needs.

SUMMARY:

Food Safety Quality (FSQ) Manager is responsible for the monitoring and advancement of our food safety and quality programs.
FSQ Manager is responsible for overseeing and advancing all food safety and quality programs within the dairy operations. Ensuring the products meet regulatory customer and internal quality standards. FSQ Manager leads daily lab operations and supports the facilitys environmental controls sanitation practices HACCP SQF and process verification systems to ensure consistent safe high-quality finished products.

ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following. Other duties may be assigned.

• Quality Assurance Oversight: Develop implement and monitor quality control systems to ensure products meet internal regulatory and customer standards.
• Food Safety Management: Ensure compliance with food safety regulations and standards including sanitation allergen control and pathogen prevention programs.
• Team Leadership: Supervise and train quality assurance and food safety staff fostering a culture of accountability and excellence.
• Audits and Inspections: Prepares for and conducts regulatory certification and customer audits to maintain certifications and healthy customer relationships. Manage all aspects of the internal audit program.
• Risk Management: Identify assess and mitigate risks related to food safety contamination or quality deviations.
• Process Improvement: Analyze production data investigate non-conformances and implement corrective actions to enhance product consistency and safety.
• Documentation: Maintain accurate SOPs batch records lab testing results environmental monitoring logs and regulatory documentation. Ensure records meet FDA USDA (if applicable) and customer requirements.
• Collaboration: Work closely with operations sales procurement and supply chain teams to align quality and safety requirements and goals with operational efficiency.
• Training and Education: Develop and deliver training programs on food safety sanitation and quality protocols for facility staff.
• Customer and Supplier Interaction: Investigate and address customer complaints monitor raw material quality and ensure traceability throughout the supply chain.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This is a people leader role for a team of quality control and assurance colleagues.

BASIC REQUIREMENTS:

• Bachelors degree in Food Science Dairy Science Microbiology or any related field (or equivalent experience) is required.
• Minimum of 6 years of experience in quality assurance within the food beverage and pharmaceutical industry; dairy experience is preferred.
• Minimum of 4 year in a supervisory quality role
• Strong knowledge of HACCP cGMP FSMA and regulatory compliance.
• Excellent analytical problem-solving and communication skills.
• Proficiency in Microsoft Office and quality management systems.

COMPETENCIES:

• Communication
  • Communicate clearly and effectively through multiple channels oral written visual and non-verbal ensuring our messages are understood and delivered appropriately whether in-person or digitally.
• Customer Focused
  • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
  • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively rather than waiting for situations to demand action.
• Problem-Solving
  • Possess the ability to identify and address complex issues with minimal guidance.
  • Skilled at analyzing challenges and finding practical effective solutions.
• Collaboration
  • Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
  • Able to work harmoniously with others toward a common goal recognizing and valuing each persons contributions is fundamental to successful collaboration.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms; talk and hear. The employee is frequently required to stand and walk. The employee must be able to reach bend extend and lift 50-60 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high. Wet/slippery work conditions.

Maola Local Dairies is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk cream butter and dry milk powders through our network of six dairy processing plants. With a keen eye on quality freshness and love for the environment Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola please visit .

All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

Required Experience:

Manager