Health Outcomes Analyst

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About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

Knowledge Skills and Abilities/Management Preferences

Job Specific Responsibilities:

• Data automation: standardization and automation of data processes.
• Quality checks and data cleaning: clean large datasets and identify potential quality issues affecting validity review and provide feedback on reports and data submitted by managed care plans.
• Analysis: compile data from various sources into tidy datasets run analytical queries using prepared datasets and present findings through charts/graphs/other visualizations.
• Data warehouse queries: support evaluation efforts with development of queries and data requests in NC Medicaid data warehouse.
• Ad hoc data requests: respond to ad hoc questions concerning population health policies and programs from other stakeholders (legislature population health evaluation other business leads).
• Use excellent critical thinking skills problem solving and project management skills.
• Adapt to shifting priorities including short-term deadlines and manage various workstreams independently.
• Communicate complex material in a clear and concise manner both verbally and in writing.

Hourly Rate: $30.00 to $36.00

(Based on education and/or years of relevant work experience reflected on the application)

This posting will close at 11:59 pm the night before the posting end date.

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities l Management Preferences are not required. Applicants who possess the following skills are preferred:

• Ability to program languages for statistical analysis and data visualization. Preference will be given to candidates who have familiarity with at least two of these programs: SAS R Python Tableau and/or Power BI.
• Experience with cleaning transformation and analysis of large-scale claims member eligibility/enrollment and provider networks and affiliation data sets.
• Ability to effectively identify and present trends to senior leadership.
• High proficiency with Microsoft Office specifically Excel Word and PowerPoint.
• Demonstrated skill in creating and maintaining collaborative working relationships with a variety of stakeholders with different areas of expertise.

About the NC Division of Health Benefits:
The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents children seniors people with intellectual / developmental disabilities and behavioral health substance use and traumatic brain injury disorders. With a budget of over $27 billion in state and federal funds per fiscal year DHB ensures that more than 108000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries.

Supplemental and Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree from appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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