SSBC Program Site Lead & Coach

Be the Spark! Join our passionate team and help us to achieve great things in our community!

The SSBC Program Site Lead & Coach oversees the effective delivery of the Small Steps for Big Changes diabetes prevention program at the YMCA of Greater Toronto ensuring alignment with organizational standards and evidence-based practices. The role provides site-level leadership and coordination to support consistent program implementation smooth operations and a positive participant-centered addition the position delivers individualized coaching to support individuals at risk of type 2 diabetes in adopting sustainable lifestyle changes related to physical activity and nutrition. Through a balance of program coordination and direct service delivery the role contributes to improved health outcomes and advances the YMCAs commitment to community well-being.

In this role you will:

• Liaise with the Regional Research Coordinator to plan Small Steps Big Changes (SSBC) program delivery including participation in a virtual Adaptation and Implementation workshop.
• Meet regularly with the YMCA Senior Director of Programs and the Regional Research Coordinator to share feedback insights and observations related to program delivery.
• Oversee SSBC program delivery by coordinating site-level activities supporting coaches through the training process and conducting regular check-ins to ensure consistency and quality.
• Assist the SSBC team with local recruitment efforts to support participant enrollment and program reach.
• Conduct initial assessments to evaluate participants lifestyle habits fitness levels and dietary patterns.
• Develop individualized action plans that outline tailored exercise and nutrition approaches aligned with each participants needs goals and preferences.
• Provide one-on-one coaching sessions focused on exercise and nutrition to support participants in achieving their personal goals.
• Apply motivational interviewing techniques to support goal setting address barriers and build participant confidence in making sustainable changes.
• Monitor participant progress by tracking goal adherence providing feedback and adjusting plans as needed.
• Encourage self-monitoring by teaching participants to use fitness trackers food logs or digital applications to track progress.
• Promote sustainable lifestyle changes by reinforcing healthy habits that can be maintained beyond the coaching period.
• Provide ongoing support and encouragement to maintain participant engagement and commitment throughout the program.
• Ensure a safe training environment by maintaining first aid certification and responding appropriately to health concerns during physical activity sessions.
• Maintain accurate and up-to-date documentation of client appointments using the online onboarding log scheduling forms and coach checklists.
• Perform other duties as assigned.

You bring:

• Successful completion of the Small Steps Big Changes (SSBC) Coach Training Program (approximately 1012 hours) is required.
• Current Emergency First Aid Level A certification is considered an asset.
• Background or knowledge in Health Sciences is considered an asset.
• Ability to use digital tools to track participant progress communicate effectively and document key information.
• Strong leadership communication and organizational skills.
• Well-developed interpersonal and relationship-building skills with the ability to establish rapport and communicate effectively with members staff and volunteers.
• Ability to encourage and motivate members and volunteers while acknowledging and appreciating achievements and contributions.
• Ability to work flexible hours including days evenings and weekends.
• Commitment to diversity equity inclusion and building a sense of belonging.

What you need to succeed:

• Commitment to the YMCAs Mission Vision and Values
• Focus on the health safety and wellbeing of all children youth and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable Relationship-Builder Improvement-Orientated Team Player & Leader Equity and Wellbeing Promoter

Why work for the YMCA

The YMCA of Greater Toronto is a charity that ignites the potential in people helping them grow lead and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services such as health and fitness licensed child care camps employment and immigrant services education and training and services for youth families and seniors. Learn more in ourstrategic plan Greater Togetherwhich outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity Equity Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer we invite applications from all qualified candidates including racialized people/people of colour Indigenous Peoples disabled people/people with disabilities and members of 2SLGBTQIA communities.

If we can make the recruitment process more accessible for you please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest however due to the volume of applications we receive we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.