Principal Product Manager, Gusto Retirement

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Team:

Gusto Retirement helps small businesses offer cost-effective easy-to-use retirement solutions so more people can build toward a secure retirement. Were looking for a Principal Product Manager to lead growth initiatives across our Retirement product driving adoption and engagement end-to-end. Youll set strategy and priorities run experiments and ship improvements from ideation through execution to accelerate growth across key funnels (employer setup employee enrollment and ongoing contributions). Youll also explore new product opportunities/JTBD that expand how we serve SMBs and unlock new avenues for growth

Heres what youll do day-to-day:

• Ownership: Lead growth initiatives across Gusto Retirement owning key funnels and levers that increase adoption engagement and retention for SMBs and their employees.
• North Star: Set a long-term growth vision and strategy. Define the biggest problems to solve where we can win and the roadmap of bets to get there.
• Explore new opportunities: Identify new product opportunities/JTBD (new surfaces features or offerings) that unlock step-function growth and expand who we serve.
• Collaborate and influence: Partner closely with Engineering Design Data Ops/Compliance Legal Marketing Finance and more to align on strategy make smart tradeoffs and deliver results.
• Measurement: Define KPIs baselines and instrumentation; run rigorous experiments and reviews to ensure were improving customer outcomes and business health.
• Make it happen: Be the pace setter. Drive execution with urgency and high standards unblocking the team however needed. Use AI as a co-builder to move faster from insight iteration durable customer-loved solutions.

Heres what were looking for:

• 8 years of product management experience in B2B SaaS or the Fintech/Regtech space
• Experience building and scaling products in high growth startups and highly regulated domains
• Excellent analytical skills with the ability to translate complex business problems into clear concise product requirements.
• Proficiency in SQL
• Curiosity and a passion for fintech and financial products
• Comfortable with ambiguity; track record of using customer insights and data to establish clear product goals and priorities
• Strategic platform thinker with the ability to balance the big picture while diving deep into details and making quick decisions.
• Bachelors degree in computer science engineering or a related field (preferred).

If you dont think you meet all of the criteria above but still are interested in the job please apply. Nobody checks every box and were looking for someone excited to join the team.

Our cash compensation amount for this role is $179000/yr to $224000/yr in Denver & most major metro locations and $210000/yr to $263000/yr for San Francisco Seattle & New York. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

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