ServiceNow Manual Tester SPM

Job Title :ServiceNow Manual Tester SPM
Role Overview
We are looking for a detail oriented and proactive ServiceNow Manual Tester SPM to validate the functionality performance and user experience of SPM capabilities on the ServiceNow platform The ideal candidate will have experience testing ServiceNow applications and workflows with a strong understanding of
Testing of SPM Features Assess SPM functionality ensuring relevance accuracy and expected behavior Execute manual test cases for ServiceNow SPM featuresTest Planning and Execution Create detailed test plans test cases and test data based on functional and SPM specific requirements Execute manual tests across web mobile and portal interfaces in ServiceNow Perform regression testing and provide UAT support for new features and enhancementsDefect Management and Reporting Identify log and track defects using test management tools such as JIRA or ServiceNow Test Management Collaborate with developers to troubleshoot issues and retest fixes Provide detailed reports on test execution status defects and quality metricsCollaboration and Continuous Improvement Work closely with cross functional teams including developers SPM specialists and business analysts to understand testing needs Contribute to improvements in QA processes and suggest enhancements to testing strategies for SPM features Stay updated on ServiceNow SPM capabilities and upcoming platform featuresQualifications
Experience Two plus years of experience in manual testing of ServiceNow applications Familiarity with SPM or other ServiceNow modules is an advantageSkills Strong understanding of the ServiceNow platform and workflows Ability to write and execute clear and concise test cases and scenarios Familiarity with SPM logic validation and user behavior simulation Proficiency in defect tracking and test documentation Excellent analytical and communication skillsEducation Bachelors degree in Computer Science Information Technology or a related fieldCertifications Preferred ServiceNow Certified System AdministratorPreferred QualificationsExperience working in Agile or Scrum environments Understanding of ITIL principles and service management workflows Exposure to ServiceNow Automated Test Framework is a bonusCore Focus Areas
Testing of SPM Features Test Planning and Execution Defect Management and Reporting Collaboration and Continuous Improvement