US Payroll Specialist

SuperStaff

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profile Job Location:

Makati City - Philippines

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description

As a Payroll Specialist youll play a key role in ensuring our employees across the country are paid accurately and on time. This role requires careful attention to detail discretion when handling sensitive information and a service mindset when supporting employees at all stagesfrom onboarding to offboarding.

Youll collaborate with teams across the organization including HR Talent and Legal/Compliance to uphold both our internal standards and external requirements. Youll be part of a team working to ensure payroll runs smoothly in a complex multi-state environment and that our people feel supported and cared for throughout.

Key Responsibilities

Timesheet & Payroll Input Preparation

  • Collect and process payroll data across our nationwide network of schools and corporate teams using a third-party payroll system
  • Pull timesheet data validate completeness and approvals email managers to resolve error corrections and resolve exceptions.
  • Prepare payroll input files/worksheets and changes needed for processing.
  • Produce and maintain a Timesheet Exception Report (missing punches missing approvals overtime spikes zero hours unusual shifts).

New Hires & Terminations

  • Review and validate new hire and termination changes from HRIS against payroll cutoffs.
  • Prepare new hire/termination payroll worksheets (including final pay components PTO payout inputs per policy).
  • Ensure compliance with employment laws across multiple states and legal entities

Off-Cycle Payroll Support

  • Intake and track off-cycle payroll requests (corrections bonuses retro adjustments).
  • Maintain an Off-cycle Log with request details approvals amounts and resolution outcomes.
  • Prepare off-cycle entries and reconciliation notes for onshore review and execution.

Other support

  • Support payroll tickets and e-mails (paystub questions deductions explanation missing hours) and route escalations.
  • Assist with employee onboarding offboarding and status changes in our HRIS

Process documentation & continuous improvement

  • Maintain SOPs checklists and templates for payroll preparation and exception resolution.
  • Recommend improvements to reduce off-cycle corrections and recurring timesheet issues.

Controls & Compliance

  • Follow strict data privacy standards (PII/SSNs/bank details).
  • Use least-privilege access; do not process changes outside approvals.
  • No final payroll release responsibilities; all releases handled onshore.
  • Maintain and safeguard confidential payroll records and employee data


Requirements

Required

  • A bachelors degree and 1 years supporting payroll operations OR timekeeping/payroll input preparation (US payroll preferred).
  • Advanced Excel skills (pivots lookups filtering reconciliation worksheets).
  • Strong attention to detail and comfort working with deadlines and cutoff calendars.
  • Excellent written communication in English.
  • Comfortable navigating tech platforms and typing quickly and accurately
  • Organized proactive self-starter and excited to grow with a dynamic team

Preferred

  • Experience with a timekeeping system (Illumine etc.).
  • Experience producing payroll variance reports and reconciliation packages.


Benefits
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Great Company Culture
  • Career Growth and Learning
  • A laptop will be provided by the company

Hiring process:

  1. Talent Acquisition screening
  2. Skills-based assessments (Excel)
  3. Operations interview
  4. Final client interview with a live 30-minute Excel assessment


Required Experience:

IC

DescriptionAs a Payroll Specialist youll play a key role in ensuring our employees across the country are paid accurately and on time. This role requires careful attention to detail discretion when handling sensitive information and a service mindset when supporting employees at all stagesfrom onboa...
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Key Skills

  • Data Entry
  • Paychex
  • QuickBooks
  • Accounting
  • 10 Key Calculator
  • Paylocity
  • Microsoft Excel
  • Payroll
  • ADP
  • Administrative Experience
  • Human Resources
  • Bookkeeping

About Company

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more

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