Clerk III (Family Medicine and Primary Healthcare)

Application Deadline: 18 February 2026

Date of Issue: 5 February 2026

Vacancy Notification Circular 260212

Rank: Clerk III

Department / Hospital / Cluster: Family Medicine and Primary Healthcare / Pamela Youde Nethersole Eastern Hospital / Hong Kong East Cluster

Pay : HK$17286 to HK$26908 (HGPS Point 2 to 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

Perform clerical duties following general instructions or prescribed procedures with minimal supervision. The typical duties include:

1. Shroff duties in patient booking registration fees collection and slot maintenance.

2. Communicate with patients / clients and handle enquiries.

3. Operate OPAS and CMS system.

4. Filing data entry and management of medical records.

5. Analysis of workload statistics.

6. Inventory keeping procurement and stores requisition.

7. Coordinate meetings and taking minutes.

8. Roster preparation and compile statistics for audit and research activities.

9. Provide administrative and clerical support to the Department.

10. Liase with other sections of the hospital and external organizations for department programs.

11. Supervise junior clerical and supporting staff.

12. Perform any other duties as assigned by supervisor.

Entry Requirements:

1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B) Chinese Language and Mathematics or equivalent.

OR

(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

- Level 2 in English Language Chinese Language and Mathematics;

and

- Level 2 in New Senior Secondary subjects/ Attained in Applied Learning subjects/ Grade E in Other Language subjects;

or equivalent.

2. Ability to perform typing word processing and/or Chinese word processing.

Preferred Attributes / Exposure:

1. Good command of both spoken and written English and Chinese.

2. Good interpersonal supervisory and organizing skills.

3. Relevant clerical experience in general out-patient clinic setting.

4. Knowledge of common office automation e.g. e-mail internet / intranet and PC applications e.g. Excel PowerPoint.

5. Self-motivated with strong sense of responsibility.

Remarks:

1. Please referto for Notes to Applicants.

2. Serving staff who have completed F.5/S.5 or equivalent and have 2 years clerical experience within HA may also be considered.

Please submit application online on or before 18 February 2026. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.

For enquiries please telephone.