iGaming:
If its iGaming we know a thing or two. At Light & Wonder Its all about the games and our digital teamleads the global iGaming market providing jaw-dropping content and innovative software that powers the worlds most successful online gaming providers.
Position Summary
About Company
Light & Wonder is a global leader in game experiences. We create content hardware and systems that connect iconic titles across any place or channel. By turning games into expansive entertainment we keep thrilling players with characters and stories they cant get enough of.
Light & Wonder Inc. is the leading cross-platform global games company. Through our three unique yet highly complementary businesses we deliver unforgettable experiences by combining the exceptional talents of our 7000 member team with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players wherever they choose to engage. At Light & Wonder its all about the games. The Company is committed to the highest standards of integrity from promoting player responsibility to implementing sustainable practices. To learn more visit ()
We are committed to offering very competitive benefits that are aligned with our values and inspire employees to drive innovation and contribute to the organizations performance. Employees are the most valued resource and we always look to improve their well-being with a wide range of benefits befitting every individual. Not limited to monetary benefits we have robust learning and development opportunities that help them to grow professionally.
Our Values
Dare to be bold: We combine diverse talent to look at the familiar in unfamiliar ways.
Celebrate perspectives - We combine diverse talent to look at the familiar in unfamiliar ways
Never settle: We relentlessly push forward to create the extraordinary in every detail.
Uphold integrity: We promote accountability and respect to raise the bar for ourselves and the industry.
Win as a team: We bring out the best in each other to share collective success.
Job Location: ITPL Whitefield Bangalore
Required Experience: 4-7 Years
Role Overview
We are looking for a commercially savvy Business Analyst Product Owner to lead key capabilities within our Player Account Management (PAM) platform. Youll own the discovery definition and delivery of features across core modules including Identity & Access Management (IAM) Player Relationship DB (single customer view) Responsible Gaming Wallet & Payments KYC Bonusing Campaigns Loyalty Player Registration & Journeys and integration APIs.
Youll collaborate across Product Engineering Compliance CRM Payments Fraud/Risk BI and Operations to ship secure compliant highavailability services that scale across multiple brands and markets. Candidates with hands-on iGaming PAM experience (operator or vendor side) are highly preferred.
Product Ownership & Strategy
Own outcomes for one or more PAM modulesset vision measurable goals and roadmap aligned to regulatory market and commercial priorities.
Translate business strategy into clear epics user stories acceptance criteria and prioritized backlogs (value vs. effort risk and compliance).
Lead discovery (workshops stakeholder interviews process mapping prototyping) and delivery (refinement sprint planning demos UAT rollout).
Define success metrics and experiment (A/B tests feature flags) to continuously improve conversion trust & safety and operational excellence.
Responsibilities:
Support the roadmap and backlog for one or several PAM modules (IAM Player Responsible Gaming Wallet & Payments KYC Bonusing Campaigns Loyalty Registration etc.).
Translate strategy into delivery: epics user stories acceptance criteria; prioritize by value risk and compliance.
Lead discovery & refinement: map key journeys and processes; define essential data and API needs.
Drive delivery with Engineering/QA: sprint planning user story refinement demos UAT and releases across brands/markets.
Ensure regulatory compliance (e.g. AML/KYC RG GDPR; marketspecific rules) and auditability.
Support integrations by working with external PSPs KYC providers CRM/CDP fraud/risk tools and external service providers.
Track and improve KPIs (conversion KYC pass deposit success bonus engagement reliability).
Champion nonfunctional requirements: availability performance security observability and data quality.
Coordinate stakeholders (CRM Payments Risk/Fraud BI Ops Support) and communicate status risks and decisions.
Maintain core artifacts (PRDs roadmaps process maps) and ensure traceability and change control.
Support operations: Customer Acceptance incident triage postincident reviews and continuous improvement.
Support golive readiness: Collaborate with Product Delivery and release management to ensure appropriate documentation training and rollout plans are supported
Experience and Qualifications
The ideal candidate will have:
Qualifications
A degree in a science technology or mathematical subject and or suitable gaming industry experience
Experience
Significant Gaming industry experience working for a solutions provider or operator
Comfortable working with VP and C levels internally and at customer sites
Very comfortable with technology and working with technologists (coding experience is not needed)
Experience working with multiple SDLC and delivery methodologies
Understanding cross functional and geographically dispersed team dynamics
Personal attributes
Good interpersonal skills
Demonstrable oral and written communication skills
Strong presentation skills and will present business strategies
Team players with a desire to support and nurture
A self-starter mentality who is capable of self-organizing and able to analyze lots of information from many sources
A strong analytical mind
Has a system thinking and continuous improvement mentality
Willing to stand up for your convictions
Qualifications
Required Experience:
IC