Organizational Development, Lead (Fixed Term Contract)

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Organizational Development Lead is responsible for supporting and leading the design and implementation of L&D initiatives to help employees acquire the competencies the organization needs to deliver on corporate objectives. They are also responsible for the administrative tasks required for maintaining learning and development programs. This includes planning coordinating and directing learning and development programs and maintaining training records for all employees and compiling reports and statistics for the Head Organizational Development.

What You Will Do:

• Lead the endtoend design delivery and governance of enterprise learning programs ensuring all initiatives meet requirements enterprise standards and evolving organizational needs.

• Maintain and enhance Workday course updates HUB (Intranet) content management SCORM packaging/publishing cadences for all product modules and coordination of product learning sessions.

• Manage the Education Reimbursement Policy and enterprise L&D budget facilitate the approval of employee education requests monitor participation ensure documentation is collected and produce monthly and quarterly dashboards for senior stakeholders.

• Coordinate enterprise training delivery including logistics for inperson cohorts and oversight of the virtual selfpaced program with labs and certification vouchers.

• Create a learning path to support People Leaders in the organization

• Design and deliver highimpact learning experiences such as workshops webinars campaigns formal programs and productspecific training aligned to risk regulatory and strategic priorities.

• Oversee the governance accuracy and auditreadiness of learning records including completions attestations evaluations and enterpriselevel reporting.

• Lead complex L&D and compliancerelated projects ensuring strong stakeholder engagement clear communication and timely execution.

• Manage the L&D inbox and intake process triaging requests responding to inquiries escalate when appropriate and ensure highquality service delivery.

• Support enterprise programs and special initiatives.

• Independently draft develop and refine learning materials ensuring clarity accuracy and alignment with expectations and organizational standards.

• Build strong partnerships with leaders SMEs and external vendors to identify training needs curate authoritative content and drive a culture of continuous learning across the organization.

What You Bring:

• A bachelors degree or college diploma in Human Resources Business Organizational Development Adult Education Compliance or a related field.

• 3 years of experience in Learning & Development Human Resources or compliancerelated functions with a growing track record of supporting complex enterpriselevel training initiatives.

• Demonstrated experience using enterprise learning platforms such as Workday Learning LinkedIn Learning or equivalent LMS tools to manage track and report on compliance and learning programs.

• Strong technical writing skills with the ability to translate regulatory requirements into clear concise and actionable training content.

• Proven ability to communicate complex compliance and policy information to diverse audiences including senior leaders with clarity and confidence.

• Advanced PowerPoint skills and creative capability to design polished professional and highimpact compliance learning materials.

• Exceptional attention to detail and accuracyparticularly when managing compliance records reporting requirements and auditready documentation.

• Strong criticalthinking and analytical skills enabling you to interpret regulatory expectations identify risks and provide evidencebased training recommendations.

• A proactive solutionoriented mindset with demonstrated success driving continuous improvement in training processes systems or reporting practices.

• Professional presence sound judgment and the ability to build trusted relationships with compliance stakeholders SMEs and business leaders.

WhatWereOffering:

The hiringrangefor this position is $00. The exact amount will depend on factors such as skills experience and job-related knowledge butInteracscommitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Vacation pay to help you recharge

• Employer-paid benefits coverage for peace of mind

• Flexible hybrid work model for better work-life balance

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.