Communications & Engagement Specialist
No7 Beauty Company
Full time / 37.5 hours per week Permanent
Location: Office-based role in Nottingham Support Office
Recruitment Partner: Anastasia Walker
If beauty big brands and creative storytelling are your thing this could be the perfect role for you.
Reporting into the Senior Communications Content & Talent Manager youll play a key role in bringing our internal communications and engagement strategy to life for our beauty advisors. Youll lead and manage the day-to-day internal communications for our Liz Earle beauty advisor population while also partnering closely with the Internal Communications Manager to support key communications and engagement activity across No7.
Youll work at the heart of our brand and field teams building strong relationships with colleagues across the business to create communications that inform inspire and engage. Through your work youll help strengthen brand advocacy elevate the advisor experience and contribute to a connected culture across our advisor teams. Reporting into Senior Communications Content & Talent Manager you will:
Key Responsibilities
Lead and manage the day-to-day delivery of advisor-facing internal communications for Liz Earle including regular updates digital communications (newsletters magazines intranet content) internal social and listening channels and engagement activity. Youll also partner with the Internal Communications Manager on key No7 communication activity.
Create and design engaging brand-led materials that build excitement pride and advocacy among our beauty advisors and store colleagues aligned to business priorities and measurable impact.
Work closely with UK & Ireland brand commercial and field stakeholders to develop a deep understanding of our advisor audience ensuring communications are always designed with the end user front of mind.
Support the delivery of listening forums and two-way engagement channels helping to create genuine dialogue between Advisors Leaders and Support Office teams and fostering a one team mindset.
Help deliver key listening channels across both brands ensuring our advisors have a clear platform to share their voice and that their perspective remains central to everything we do.
Maintain consistency of tone of voice and visual identity across all internal communications while also bringing fresh ideas and creativity to how we engage colleagues.
You have experience in a similar internal communications role.
Youre a confident communicator with strong written and verbal skills and a real empathy for your audience.
You enjoy collaborating with a wide range of stakeholders.
You have some experience of planning and delivering events or engagement activity.
You understand the importance of brand tone of voice and visual identity in internal communications.
Youre creatively minded and equipped using tools such as PowerPoint Canva or similar (experience with Adobe Creative Cloud is a bonus).
Youre genuinely passionate about beauty with a particular interest in skincare and cosmetics.
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.
Five iconic brands make up No7 Beauty Company: No7 Liz Earle Soap & Glory Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone from skin science to sustainability. Were known for products that deliver results and do good along the way. Were proud to be an equal opportunity employer creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity equity and inclusion are part of how we do things every day.
If this sounds like the role for you wed love to hear from you. If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Required Experience:
IC
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