Operations Manager

Operations Manager

Salt Lake City UT (Hybrid)

Position Summary

Thales is looking for anOperations Manager whose role serves as a senior strategic leader responsible for shaping and advancing enterprise-level operational excellence through the design governance and continuous evolution of business systems processes and performance frameworks. This role operates across the organization to translate business strategy into scalable operational models that enable long-term growth efficiency and resilience.

In this position you will provide expert leadership in diagnosing complex operational challenges architecting data-driven solutions and guiding large-scale multi-year transformation initiatives. Leveraging advanced analytics performance metrics and financial modeling you will deliver executive-level insights that inform strategic decision-making and investment prioritization. You will also act as a trusted advisor to senior leaders exercising stewardship over major program and project portfolios while fostering cross-functional alignment disciplined execution and a culture of continuous improvement and operational accountability.

Regulatory Compliance Requirements

• US - CUI Regulatory Compliance Requirement Must be a US Person as defined in applicable law.

Key Areas of Responsibility

• Diagnose and architect enterprise-wide operational improvements by evaluating complex business processes systems and performance models to identify systemic inefficiencies scalability risks and opportunities for sustained value creation.
• Develop and govern strategic business cases for transformation initiatives including total cost of ownership ROI risk assessment and value realization models to support executive decision-making and investment prioritization.
• Lead the end-to-end design and orchestration of large-scale enterprise-wide process and system transformations establishing target-state operating models standards and implementation roadmaps aligned with organizational strategy while ensuring enterprise compliance and operational integrity through integration of regulatory requirements internal controls and risk considerations.
• Define and validate business requirements at an enterprise level by facilitating executive and cross-functional stakeholder engagements synthesizing qualitative and quantitative inputs into clear scalable solutions and serving as a strategic integrator across functions to align priorities resolve trade-offs and ensure cohesive delivery of complex initiatives.
• Establish and leverage advanced analytics KPIs and performance frameworks to provide executive-level insights monitor operational health measure the effectiveness and sustainability of improvement initiatives and continuously evaluate post-implementation outcomes to ensure benefits realization adoption and refinement.
• Provide oversight and governance of major program and project portfolios including prioritization resource planning financial stewardship and risk management; translate complex data and operational insights into executive-ready communications; lead organizational change through influence and thought leadership; embed a culture of continuous improvement through best practices and coaching; and assess emerging technologies and trends to enhance operational maturity and long-term competitiveness.

Minimum Qualifications

• Bachelors degree in Business Administration Information Systems Computer Science Engineering or a related field required; advanced degree (Masters or equivalent) preferred.
• Extensive experience (typically 8 years) in operations business transformation enterprise process improvement or systems optimization roles with demonstrated progression in scope complexity and influence.
• Advanced proficiency in data analytics reporting and decision-support tools including Excel SQL business intelligence platforms and performance dashboards with the ability to translate data into executive-level insights.
• Expert-level understanding of business process architecture operating models value streams and enterprise business systems (e.g. ERP CRM workflow or automation platforms) including system integration optimization governance considerations and the ability to design target-state processes that scale across functions and geographies.
• Strong command of continuous improvement and transformation methodologies (e.g. Lean Six Sigma Kaizen Agile) with a proven track record leading complex cross-functional initiatives from concept through value realization including requirements definition solution validation implementation oversight and performance measurement.
• Highly developed analytical critical-thinking and problem-solving capabilities with exceptional communication skills and executive presence; demonstrated ability to influence senior leaders operate across organizational boundaries build trusted partnerships drive alignment without direct authority and act as a recognized change agent delivering sustainable operational improvements.

Special Position Requirements

• Work Schedule: 9/80
• Travel: 10%

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

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We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

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The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program