The Customer and Supply Operations Manager will oversee both customer service and purchasing functions ensuring smooth daily operations and a high standard of client satisfaction. This role manages a team of six and requires a professional who can balance leadership with hands on operational oversight.
You will work closely with leadership to streamline processes improve communication and maintain strong follow through across departments. The ideal candidate is proactive detail oriented and capable of creating structure while supporting a collaborative high performing team environment.
Key Responsibilities:
Lead and manage the customer service and purchasing teams
Ensure a high quality customer experience through responsive and effective service
Oversee purchasing workflows to maintain efficiency and accuracy
Establish clear processes and accountability across the team
Monitor performance provide guidance and support team development
Collaborate with leadership on operational improvements
Identify opportunities to streamline operations and enhance productivity
Maintain strong communication across departments
Qualifications:
5 years of experience in operations supply chain customer service or related leadership roles required
Proven experience managing teams and driving performance
Strong organizational and problem solving skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast paced environment
Calm professional leadership style with strong follow through
Experience in distribution logistics or medical supplies preferred
Location: Newburgh NY
Type: Full time
Salary: $100000$150000/year
To apply send your resume to
with the subject line:
Customer and Supply Operations Manager Job ID #3533767
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Required Experience:
Manager