Jira Support Engineer Jira AdministratorAtlassian cloud Jira Support Engineer

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Title: Jira Support Engineer / Jira Administrator

Location: Austin TX

Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years) with good logical thinking and familiar with the Atlassian Jira / confluence support

Role Overview:

The Jira Support Engineer will be responsible for administering configuring and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities including automation and scripting along with solid organizational and communication skills to ensure smooth operations and user support.

Technical Skills

Hands on experience with Jira administration (5 years preferred).
Strong understanding of Jira workflows schemes permission management and configurations.
Experience in Jira automation (Automation for Jira ScriptRunner or similar).
Knowledge of scripting languages such as Groovy JavaScript or Python is a plus.
Basic understanding of Confluence integration is preferred.

Organizational & Functional Skills

Excellent analytical and problem solving skills.
Ability to understand business processes and map them into Jira workflows.
Strong communication and documentation abilities.
Experience managing discrepancies between user expectations resumes and actual capabilities (helpful for screening/support roles).

Position Title: Jira Support Engineer / Jira Administrator Location: Austin TX Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years) with good logical thinking and familiar with the Atlassian Jira / confluence support Role Overview: The Jira ...