Sales Strategy & Planning, Account Management

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

The Global Merchant Team

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 32 countries across our global subteams:

• Merchant S&O (Strategy & Operations) Drives merchant strategy experience performance tracking and commercial go-to-market approaches
• Sales S&O Develops sales processes tools and enablement programs to improve employee productivity
• Account Management S&O Develops sales strategy processes tools and enablement programs to improve employee productivity
• Merchant Operations Focuses on onboarding in-store flows self-service tooling and integrations
• Enterprise Works with global merchant partners to grow our joint business
• B2B Develops new merchant service offerings such as logistics as a service (i.e. Drive)

Were looking for a Manager to join our global Account Management S&O Team to lead the design execution and ongoing improvement of our global sales incentive programs for the Account Management this role you will work closely with Account Management leadership Strategy & Operations and Finance to ensure teams across 30 countries are set up with clear targets effective incentives and scalable processes that drive performance and business outcomes.

This role sits at the intersection of strategy and execution. You will independently own defined global workstreams analyze account management performance translate insights into incentive design decisions and continuously improve how incentives quotas and payouts are planned and delivered at scale. This is a hands-on role with meaningful ownership operating in a complex multi-market environment with exposure to senior stakeholders.

What youll be doing

• Lead the development implementation and administration of global account management incentive structures in close partnership with Account Management leadership Merchant Strategy & Operations Finance and Product
• Build and maintain forecasting and planning models that inform account management targets and performance expectations
• Monitor business performance run diagnostics and translate insights into actionable recommendations to improve productivity across markets
• Set and manage quota targets across multiple account management organizations ensuring alignment with strategic topline and company goals
• Own the quarterly account management incentive payout process end-to-end including exception handling and coordination across all countries
• Design scalable reporting and dashboards to track incentive attainment and support performance insights
• Drive standardization and automation across quota incentive and commission processes to improve accuracy scalability and operational efficiency

Our humble expectations

• 6 years of experience in sales operations business planning analytics or a related field
• Strong analytical skills with the ability to translate complex data into clear actionable insights; SQL experience strongly preferred as well as experience with CRMs such as Salesforce Pipedrive or HubSpot
• Proven ability to manage complex cross-functional initiatives and work effectively with multiple stakeholders across regions
• A proactive structured problem-solving mindset with the ability to operate independently and manage multiple priorities in a fast-paced global environment
• Interest and experience working on global sales or commercial initiatives with exposure to senior leadership

Next steps

If you are excited about working with the nicest of people in a high-growth environment taking ownership and being part of an ambitious team then click below to apply and lets get the conversation going!

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.