Associate Elevate Centralized Services, Support

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing overunits/beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Key Responsibilities:

• Leads and/or participates in project teams to implement process improvements and programs targeted to increase revenue reduce costs promote efficiencies and improve the overall performance of the assigned portfolio.
• Oversees pilots and projects related to proposed new processes and operating systems by creating detailed project and communication plans proposing and justifying required resources managing the daily project-related activities and following through to project completion.
• Provides support and assistance to centralized service team members Community Managers on-site team members key business leaders and others by fielding questions and requests gathering data and reports and assisting in resolving issues related to operating policies procedures and Company business practices.
• Participates and supports new business development and acquisitions efforts by providing information and data for requests for proposals and new business pitches attending meetings and presentations to existing and potential stakeholders and creating compelling presentations and other materials for promoting new business.
• Supports the development and implementation of new applications programs and other innovative business practices that drive increased revenue client/customer satisfaction efficiencies and overall process improvements and provides operational support to ensure the continued success of these efforts.
• Completes various financial accounting administrative and other reports and analyses and performs other duties as assigned or as necessary.

Basic Knowledge & Qualifications:

• Strong understanding of external communication strategies media relations and brand management.
• Ability to define track and optimize KPI metrics to evaluate the success of communication strategies and media outreach efforts.
• Capable of building strong relationships with internal and external stakeholders.
• Excellent written and verbal skills with strong attention to detail to create persuasive arguments that engage key audiences.
• Proficiency in using multiple property management software systems preferred (Yardi OneSite Entrata etc.).
• Knowledge of property operations and in particular of lease terms and lease enforcement including delinquency management and demand notices.
• Project management experience preferred

Specialized Skills:

• Ability to adapt communication strategies and define objectives to protect and enhance Elevates Centralized Service brand reputation in the US market.
• Skill in providing digital media intelligence defining thought leadership topics and crafting messaging to position Greystar as an innovative market leader.
• Ability to work under pressure and deliver excellent work within tight timescales.
• Experience navigating potential issues identifying risk areas processes and quality control improvements.
• Highly effective communicator presenter and problem-solver.
• Demonstrated proficiency in Internet word processing spreadsheet and database management programs in order to complete required reports and documents.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.

• Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.

• Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to