HR People Operations Supervisor

Role Purpose

Lead Brazil People Operations as the local Subject Matter Expert (SME) for Employee Journeys embedding Brazilspecific requirements into global standards and ensuring highquality timely and compliant HR services.
Drive optimization of key people processes and knowledge governance through processdriven methodologies AIenabled solutions and data analytics to standardize and streamline workflows.

What you will do (Responsibilities)

• Act as the local SME for Employee Journeys ensuring Brazilspecific legal and operational requirements are embedded into global standards. Maintain an accurate knowledge base and a robust Knowledge Governance Model.

• Map analyze and optimize key employee journeys including onboarding offboarding leaves and life events immigration and other local processes applying processdriven application methodologies to improve efficiency and consistency.

• Lead and manage projects endtoend from conceptualization and planning through execution and postimplementation review ensuring alignment with local requirements and business objectives.

• Enable AIdriven service delivery by supporting the implementation and adoption of advanced technology solutions.

• Develop analyze and present insights and reports using data analytics demonstrating commercial acumen by linking HR metrics to business outcomes.

• Partner with crossfunctional teams to understand business needs and translate them into effective People Operations solutions.

• Lead and develop the Brazil People Operations team in São Caetano do Sul managing workload priorities performance and capability development.

• Ensure delivery of highquality timely and consistent HR services in compliance with local labor regulations and aligned with global standards.

• Manage and maintain strong relationships with HRBPs COEs Plant Leadership Legal IT and other key stakeholders to ensure smooth implementation of changes and initiatives.

Reporting & Location

• Function: People Operations

• Reports to: People Operations International

• Location: São Caetano do Sul Brazil

• Work Model: Hybrid onsite presence required 3 days per week

Your skills and abilities (Required qualifications)

• Education:

  • Bachelors degree in Business Administration Industrial Engineering or a related field.

• Experience:

  • Minimum of 5 years of experience in HR People Operations or Process Optimization (HR or nonHR environments).

  • Proven experience in:

    • Endtoend process management

    • Digital tools and data analytics

    • Process improvement standardization or automation initiatives

    • Project management (planning execution monitoring and closure)

• Languages:

  • Portuguese: Native

  • English: Advanced (global interaction and documentation)

• Core Competencies:

  • Process and systems thinking with a datadriven decisionmaking approach

  • Strong employeecentric mindset with focus on endtoend journeys

  • Resultsoriented mindset with emphasis on simplification and continuous improvement

  • People leadership and team development capabilities

  • Strong stakeholder management skills in matrixed multicultural environments

What can give you a competitive edge (Preferred qualifications)

• Spanish proficiency for interaction with Mexico GMSA and international teams.

• Experience supporting or implementing AIenabled HR service delivery models.

• Background in knowledge governance models and HR service transformation initiatives.

• Experience working in regional or global HR operating models.