JOB SUMMARY
The Senior Manager Inventory Product plays a critical role in supporting Marriotts reservation platform by applying product development expertise hospitality best practices and system governance to enable the sale of lodging and nonlodging products. This role serves as the primary subject matter expert for the CRS including the Room Setup Tool (RST) DTT Room Strategy rates pricing inventory non-room products and property configuration and provides guidance on product definition system configuration and corporate business rules. The Senior Manager is responsible for day-to-day management and future enhancements of the RST supports the migration of room pools to inventory types within Amadeus CRS and provides revenue management reservation project management and technical expertise as needed. They also oversee business process review training and job aid development user acceptance testing and support change management and communications.
CANDIDATE PROFILE
Education and Experience
Required
4-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major
5 years of relevant professional experience demonstrating progressive career growth and a pattern of exceptional performance
Preferred
4 years experience in the hospitality industry
5 years experience with Marriotts systems platforms which includes: MARSHA HPP MarRFP One Yield PMS and Total Yield
Prior experience evaluating business processes and successfully implementing medium to large-scale projects.
Experience as a Product Systems owner in the lodging/hospitality industry experience or a related discipline preferred
CORE WORK ACTIVITIES
Develops inventory and product use cases supporting property configuration reservations group lifecycle pricing/yielding distribution integrations and system conversions
Serves as subject matter expert for CRS functional requirements business processes impacted systems and the Room Setup Tool and DTT Room Strategy framework
Represents and balances the needs of Revenue Management Reservations Group Housing Sales and other key stakeholders
Collaborates cross organizationally to align platform strategy and support business initiatives
Identifies prioritizes and evaluates business needs scenarios and opportunities recommending effective solutions
Provides recommendations to improve reservation platform capabilities processes and programs
Partners with Marriott Global Technology and third-party vendors on technical implementation approaches and timelines
Develops manages and reports on complex multigroup project plans milestones resources budgets and schedules
Executes project plans and performance goals on time and within budget while supporting team objectives
Analyzes information and evaluates results to support data driven decision making
Oversees QA and user experience testing including test case review execution and defect documentation
Contributes to training content job aids and validation activities to ensure successful CRS rollout and adoption
Prepares and delivers clear persuasive communications presentations and regular reporting to leadership and stakeholders
Maintains ongoing communication and coordination with the Reservation Platform team
Demonstrates strong understanding of business priorities while supporting leadership defined plans and schedules
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more