Service Lane Manager
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Qualifications Sign on bonus available to qualified candidates
- Proven experience 3 to 5 years in automotive service department or a related role
- Bilingual is a must (English and Spanish)
- Strong leadership and interpersonal skills
- Excellent customer service and communication abilities
- In-depth knowledge of automotive service processes and industry best practices
- Prolonged periods of standing/walking
Responsibilities
- Managing porter/valet interaction with customers and scheduling of each porter/greeter
- Coaching adviser on customer experience in real time
- Act as a backup service salesperson in the absence of service advisors
- Maintain the security of all administrative materials and work areas
- Up sell support for advisers
- Turnover of the customer by name to the advisers
- Report to management any situation or condition that jeopardizes the safety welfare and/or integrity of the dealership its employees or its customers
- Maintain a professional appearance including a standard uniform with proper identification
- Keep the reception area clean and organized
- Assist in any special assignments as designated by Fixed Operations Director
Required Experience:
Manager
Key Skills
About Company
Here we GROW again. City Kia is growing and we are looking for new talent. Come join our growing team. Job description Looking for an experienced installer for ...
