Administration Analyst (Market & Client insights Team Mumbai )

Thane - India

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Role Objective

This role is accountable for end-to-end ownership of administrative and financial operations for Market & Client Insights ensuring accuracy timeliness compliance and continuity - with minimal supervision.

This role requires high reliability proactive follow-through and operational judgment.

Core Responsibilities

Financial & Vendor Administration
- Independently manage invoice processing payment tracking and closure across vendors.
- Monitor payment schedules due dates and Service Levels to prevent delays or escalations.
- Coordinate with finance procurement and vendors to resolve discrepancies proactively.
- Maintain accurate records of all financial transactions relevant to Market & Client Insights.
- Document vendor evaluations and decisions including:
  - Summary notes and decision rationale for vendors evaluated but not onboarded
  - Maintaining a reference log to avoid repeated evaluation of non-viable vendors
Renewals & Contract Tracking
- Track contract renewals subscriptions and service agreements.
- Provide timely reminders to stakeholders ahead of renewal or expiry dates.
- Ensure approvals documentation and payment readiness are aligned in advance.
- Flag risks related to missed renewals or service disruption early.
Documentation & Repository Management
- Maintain up-to-date audit-ready documentation for:
  - Contracts
  - Invoices
  - Renewals
  - Process operation records
- Ensure Market & Client Insights repositories are accurate current and consistently structured.
- Apply version control and access discipline.
Access Tracking & Repository Governance
Maintain end-to-end access tracking across Market & Client Insights assets including:
Subscriptions and external tools
Internal repositories and shared drives
Key documents and folders
Monitor and regularly update who has access and who does not ensuring records remain current.
Add or remove access based on approved requests role changes or offboarding inputs in line with company guidelines.
Coordinate with IT / platform teams where system-level access changes are required.
Maintain an access log to support audits continuity and operational hygiene.
Flag outdated unused or inappropriate access for review.
Action Tracking & Follow-Through
- Track administrative action items across:
  - Payments
  - Renewals
  - Process schedules
- Follow up persistently and professionally until closure.
- Provide clear status updates and escalation when required.

Complexity & Judgment Expectations

Operates independently across multiple parallel administrative streams.
Anticipates issues before they become blockers.
Exercises judgment on prioritization escalation and follow-up cadence.
Balances speed with accuracy with a high level of attention to detail to prevent downstream impact of errors

AI & Digital Tool Expectations

Uses digital tools (trackers shared repositories automation tools AI assistants) to:
- Track deadlines and dependencies
- Improve accuracy and turnaround time
Validates system-generated reminders and outputs.
Continuously looking for low-risk automation opportunities in admin workflows.
Only use company-wide / approved AI tools in line with data privacy and information security guidelines.

Required Demonstrated Capabilities

Proven experience independently handling invoices payments and renewals
High attention to detail and compliance discipline
Strong follow-up rigor and closure mindset
Ability to proactively manage multiple stakeholders anticipating follow-ups and driving closure with minimal supervision
Comfort working in a lean high-accountability environment

Responsibilities

Qualifications

Graduate of any discipline

Experience:
1-3 years of relevant administrative experience preferably with professional certification
Experience handling geographically diverse stakeholders

Skills & Knowledge:
Proven experience independently handling invoices payments and renewals
Strong judgment prioritization high attention to detail and compliance discipline
Strong follow-up rigor and closure mindset
Ability to proactively manage multiple stakeholders anticipating follow-ups and driving closure with minimal supervision
Comfort working in a lean high-accountability environment
Organization Skills
Reliable compliant and able to work with minimal supervision
The Ability to Manage Up
Good Negotiation Skills
Excellent Verbal & Written Communication
Tech savvy
MS Office Proficiency

The Application Process

Stage 1: Online application and recruiter review
Stage 2: Online assessments
Stage 3: Pre-recorded video interview
Stage 4: Live video interview with hiring manager and team
Stage 5: Offer and onboarding

Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email

Required Experience:

DescriptionRole ObjectiveThis role is accountable for end-to-end ownership of administrative and financial operations for Market & Client Insights ensuring accuracy timeliness compliance and continuity - with minimal supervision.This role requires high reliability proactive follow-through and operat...